YAO HERVÉ SESSI
UBER
Northbrook,IL
9
years of professional experience
Reliable and detail-oriented professional with experience in transportation, customer service, manufacturing operations, hospitality, and project coordination. Strong ability to follow procedures, communicate with customers and team members, manage time-sensitive tasks, and work effectively in fast-paced environments. Seeking an airport position in Milwaukee, including customer service, operations, logistics, transportation coordination, or administrative support.
Work History
Driver / Transportation & Customer Service
- Provided transportation services while managing routes, schedules, customer requests, and time-sensitive trips.
- Communicated directly with customers and handled service issues professionally.
- Used navigation and mobile technology to manage transportation activity and real-time updates.
- Maintained punctuality, reliability, and strong attention to customer experience.
- Approximately 6 months
Machine Operator
1 Year 2 Months- Worked in a fast-paced operations environment while following established procedures and safety requirements.
- Monitored production activities and communicated operational issues to support timely resolution.
- Maintained accuracy, quality, reliability, and attention to detail throughout daily operations.
- Worked effectively with team members to meet daily operational objectives.
CHICAGO — Housekeeper / Guest Service Support
6 Months- Worked in a high-volume environment requiring organization, speed, reliability, and attention to detail.
- Supported guest satisfaction through timely and professional service.
- Coordinated daily priorities with team members and completed assigned tasks within required timeframes.
Project Manager & Translator
3 Years- Supported project coordination, communication, follow-up, and deadline management.
- Managed information and communication tasks requiring accuracy and organization.
- Coordinated with stakeholders in a multilingual professional environment.
- Translated information between French and English to facilitate communication.
Education
High School Diploma
Skills
Airport & Transportation Operations Support
Scheduling & Time Management
Microsoft Word & Excel
Attention to Detail
Customer Service
Problem Solving
Documentation & Data Entry
Fast-Paced Work Environments
Logistics & Transportation Coordination
Teamwork & Communication
Safety & Procedure Compliance
French: Fluent | English: Basic / Developing
Personal Information
Availability: Available for airport operations and customer-facing environments. Comfortable working under time pressure, following procedures, communicating with customers, and coordinating with team members.
TARGET AIRPORT ROLES
- Airport Customer Service Representative
- Passenger Service Agent
- Operations Coordinator
- Transportation Coordinator
- Logistics Coordinator
- Airport Administrative Assistant
- Baggage/Operations Support
- Ground Operations Support
ADDITIONAL INFORMATION
Available for airport operations and customer-facing environments. Comfortable working under time pressure, following procedures, communicating with customers, and coordinating with team members.
Timeline
Machine Operator
WIELAND METHAL
06.2024 - 08.2025Read More
CHICAGO — Housekeeper / Guest Service Support
RADISSON BLU AQUA HOTEL
09.2023 - 03.2024Read More
Project Manager & Translator
DEKAMILE UK
01.2017 - 01.2020Read More
High School Diploma
Read More
Driver / Transportation & Customer Service
UBER
Read More