Yao N'goran

EDUCATION –

Polyvalent University of Maghreb in Ivory Coast 12 / 2016

Master of Science – Economics and Sustainable Development GPA-3.94

WORK HISTORY –

Team Care Nursing Services, INC Present 2 / 2025 Randallstown, MD

Title: Manager

Primary Duties:

· To maintain an accurate time- sheet to be utilized for payment on the Bi-weekly pay schedule.

· Prospect Airport Services, INC 9/2024 – 10/14/2026

Linthicum, MD

Title: Supervisor

· Primary Duties: ensuring that all passengers with disabilities who board flights are transported along with their required luggage and items to the gate for the next flight.

· At night, when there are no more flights, I ensure that all the wheelchairs have been reassembled at departure to allow the daytime crew to easily begin work.

· Properly train all new employees that work on the late evening shift.

· Supervising staff: Responsible for assigning duties, directing staff, coaching, and disciplining employees.

· Operational Oversight: Oversee the operations of all assigned flights during a scheduled work shift, ensuring smooth and efficient handling of passengers and baggage.

· Safety and Security: Responsible for maintaining safety and security standards, assignments, and boarding and disembarking aircraft

· Problem Solving: Resolve operational problems by ordering actions or notifying appropriate airport, airlines, or other parties.

· Compliance: Ensure compliance with aviation security regulations and standards.

· Documentation: Verify and validate employee rosters, attendance, and overtime.

· Customer Service: Responsible for providing excellent customer service to passengers.

· Amazon: Smithfield, NC : 02 / 2024 – 9 / 2024

Title: warehouse Operator

· Primary Duties:

Loads, unloads, moves, stacks and stages products and materials using a fork lift, pallet jack, clamp truck or other power equipment.

· Maintains equipment by keeping it clean and safe, reporting service requests as needed.

· Assists in maintaining the security of the warehouse by conducting operations in a manner which promotes safety.

· Assists in distribution center/warehouse cleanup as required.

· Other duties as required and assigned by supervisor.

· GEODIS CONTRACT LOGISTICS SERVICE: Carlisle, PA 10 / 2023 – 01/2024

Title: Warehouse Operator

Primary Duties:

Reads production schedule, customer order, work order, shipping order, or requisition to determine items to be moved, gathered, and/or distributed.

· Pulls and prepares product for shipment, ensuring that the exact number and type of product is loaded.

· Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such has size, type, style, color, or product code.

· Assembles customer orders from stock, stage orders and/or conveys orders to packing station or shipping department according to OH or customer pick sheet.

· Loads, unloads, moves, stacks and stages products and materials using a fork lift, pallet jack, clamp truck or other power equipment.

· Maintains equipment by keeping it clean and safe, reporting service requests as needed.

· Assist in maintaining the security of the warehouse by conducting operations in a manner which promotes safety.

· Checks orders for exactness and neatness according to ISO 9001 Procedures.

· Marks materials with identifying information.

· Records amount of materials or items received or distributed.

· Weighs or counts items for distribution within warehouse to ensure conformance to company standards.

· Efficiently moves and loads products from staging and/or storage areas into trailers often using power equipment.

· Unloads inbound freight safely and moves products to storage locations.

· Performs picking duties in an efficient manner that meets both company and customer standards

· Assists with physical inventories and cycle counts, ensuring proper stock rotation.

· Assists in distribution center/warehouse cleanup as required.

· Other duties as required and assigned by supervisor.

SILVER DINER - BWI AIRPORT : 03/2023 - 04 / 2023

Linthicum, MD

Title: restaurant services

Primary Duties:

· BACK KITCHEN CLEANLINESS AND DISH WASHIN.

· TABLE CLEAN-UP AND BUSSING.

· CUISINE SOLUTIONS: 04/2022 – 05/2022

Sterling, VA

Title: Food Prep Services

Primary Duties:

Food Preparation and unpacking.