Summary
Overview
Work History
Education
Skills
Certification
Techniqueskills
References
Experiencesskills
Languages
Timeline
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YAO OWOUSSI

Silver Spring,MD

Summary

I have over 15 years experience working, leading and supervising in government and private security/ IT. My goal is to follow all safety and health protocols to provide the utmost sense of caring, healing and peace of mind. My slogan is Loyalty & Integrity.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Security Officer

Adventist Healthcare Hospital
01.2019 - Current
  • Duties include monitoring cameras and patrol the perimeters of the building
  • Front desk duties for check-in
  • Covid check-in coordinator for ambulance arrivals
  • Hourly fire watch
  • Morgue transport

Security Professional

Allied Universal Security Services
01.2018 - Current
  • Patrol shopping malls and provide bank security
  • Provide customer assistance and security to Marriott Hotels
  • Supervising security team temporary at college campus 2019

Peace Ambassador

United Nations Universal Peace Federation
01.2007 - 12.2015
  • Served as volunteer Peace Ambassador traveling in Togo and internationally to promote nonviolent conflict-resolution
  • Performed musical concerts and participated in humanitarian actions providing assistance to communities in need

Deputy Brigade Commander

Government of Togo
01.2013 - 01.2014
  • Led a team of customs officers to inspect the international movement of goods and materials in and out of the country
  • Planned and actively led officers in field operations
  • Created daily reports and routinely delivered them to the Chief of Brigade
  • Collected fees and receipts for clearance of goods
  • Assured authenticity and correct usage of all incoming customs documents

Customs Officer

Government of Togo
01.2009 - 01.2013
  • Searched, investigated and intercepted contraband materials as a border patrol officer
  • Inspected incoming and outgoing shipments via all means of transit including land, air and sea
  • Operated as part of a team to identify and intercept illicit drugs, weapons, and other banned materials
  • Served in both uniformed and undercover roles to investigate, seize contraband and make arrests
  • Chosen to be personal, armed bodyguard for General Director of Customs for Nigeria during 2013 International Security Conference, Lome, Togo

Officer Training

Government of Togo
01.2012 - 12.2012
  • Completed specialized law enforcement training in operations, anti-money laundering, drugs, and illicit weapons

Security Officer

National Training Center (CNI)
01.2009 - 12.2009
  • Completed basic military training formation

Security Officer

African Society for Security (SAS)
01.2008 - 12.2008
  • Controlled access to client sites and facilities through standard admittance processes
  • Performed regular patrols of site to check for unsafe conditions, hazards, unlocked doors, safety violations and unauthorized persons
  • Stationed as security officer at a variety of sites including hotels, banks, airports, shipping centers, private businesses and homes

Education

Orher - Medical Assistant

Fortis College
Landover, MD

ComptiA A+ certification -

Per scholas National Capital Region

Medical Assistant Student -

Fortis college
01.2024

IT Security: Defense against the digital dark arts -

08.2023

Operating Systems and You: Becoming a Power User -

08.2023

System Administration and IT Infrastructure Services -

08.2023

The Bits and Bytes of Computer Networking -

08.2023

Technical Support Fundamentals -

08.2023

Google IT Support Certification -

01.2023

A.W.S Cloud Engineering-Introduction -

Montgomery college
01.2022

E.S.L - English as second language

03.2020

Certificate of Achievement - Microsoft Office: Advance & Excel 1

01.2020

Skills

  • Clinical Skills
  • Vital signs
  • Injections
  • Blood draws
  • Administrative Skills
  • Scheduling
  • Record management
  • Insurance processing
  • Communication
  • Effective patient and professional interaction
  • Patient Care
  • Ensuring comfort and support
  • Technical Proficiency
  • Medical software
  • Equipment
  • Attention to Detail
  • Accurate record-keeping
  • Time Management
  • Efficient task prioritization
  • Problem-Solving
  • Addressing patient care issues
  • Teamwork
  • Collaboration with healthcare teams
  • Compassion
  • Empathetic patient support
  • Cloud Computing
  • Cybersecurity
  • Hardware Configuration
  • Hardware Troubleshooting
  • Help Desk
  • IT Support
  • Linux
  • Mac Support
  • Mobile Device Support
  • Networking
  • Operating Systems
  • Software Troubleshooting
  • System Backup And Recovery
  • Systems Administration
  • Technical Support
  • Virtualization
  • AWS
  • Restraint Reduction
  • CPI
  • AED
  • CPR
  • Microsoft Office
  • Advance Word
  • Excel
  • Proficient in multiple languages

Certification

  • Security officer with Adventist Healthcare Hospital, 01/01/19, Duties include monitoring cameras and patrol the perimeters of the building., Front desk duties for check-in., Covid check-in coordinator for ambulance arrivals., Hourly fire watch., Morgue transport.
  • Representative: Nigeria-Togo Association (NGO with consultative status with United Nations), United Nations conferences on African development: education, health, and human rights.
  • Officer with Allied Universal Security services, 01/01/18 - 01/01/19, Security Professional: Full time., Per Diem since 2019., Patrol shopping malls and provide bank security., Provide customer assistance and security to Marriott Hotels., Supervising security team temporarily at college campus.
  • Deputy Brigade Commander, Government of Togo, 01/01/13 - 01/01/14, Tsevie, Togo, Led a team of customs officers to inspect the international movement of goods and materials in and out of the country., Planned and actively led officers in field operations., Created daily reports and routinely delivered them to the Chief of Brigade., Collected fees and receipts for clearance of goods., Assured authenticity and correct usage of all incoming customs documents.
  • Customs Officer, Government of Togo, 01/01/09 - 01/01/13, Country-wide, Searched, investigated and intercepted contraband materials as a border patrol officer., Inspected incoming and outgoing shipments via all means of transit including land, air and sea., Operated as part of a team to identify and intercept illicit drugs, weapons, and other banned materials., Served in both uniformed and undercover roles to investigate, seize contraband and make arrests., Chosen to be personal, armed bodyguard for General Director of Customs for Nigeria during 2013 International Security Conference.
  • Officer Training, Government of Togo, 01/01/12, Completed specialized law enforcement training in operations, anti-money laundering, drugs, and illicit weapons.
  • National Training Center (CNI), 01/01/09, Kara, Togo, Completed basic military training formation.
  • Security Officer, African Society for Security (SAS), 01/01/08, Lome, Togo, Controlled access to client sites and facilities through standard admittance processes., Performed regular patrols of site to check for unsafe conditions, hazards, unlocked doors, safety violations and unauthorized persons., Stationed as security officer at a variety of sites including hotels, banks, airports, shipping centers, private businesses and homes.
  • Peace Ambassador, United Nations Universal Peace Federation, 01/01/07 - 01/01/15, Lome, Togo, Served as volunteer Peace Ambassador traveling in Togo and internationally to promote nonviolent conflict-resolution., Performed musical concerts and participated in humanitarian actions providing assistance to communities in need.

Techniqueskills

  • Cloud Computing
  • CompTIA A+
  • Cybersecurity
  • Hardware Configuration
  • Hardware Troubleshooting
  • Help Desk IT Support
  • Linux
  • Mac Support
  • Mobile Device Support
  • Networking
  • Operating Systems
  • Software Troubleshooting
  • System Backup And Recovery
  • Systems Administration
  • Technical Support
  • Virtualization
  • AWS

References

  • Walter Hawkins, Security Director, White Oak Medical Center
  • Bob Okossou, Supervisor, Allied Universal Security Services

Experiencesskills

Vital signs, injections, blood draws, Scheduling, record management, insurance processing, Effective patient and professional interaction with multiple language speak include (Spanish, French, English and Chinese basic, Ewe, Kotokoli, Kabiye and Anyanga), Ensuring comfort and support, Medical software and equipment, Accurate record-keeping, Efficient task prioritization, Addressing patient care issues, Collaboration with healthcare teams, Empathetic patient support

Languages

French’s , Spanish, English, Ewe, Anyanga
Full Professional

Timeline

Security Officer

Adventist Healthcare Hospital
01.2019 - Current

Security Professional

Allied Universal Security Services
01.2018 - Current

Deputy Brigade Commander

Government of Togo
01.2013 - 01.2014

Officer Training

Government of Togo
01.2012 - 12.2012

Customs Officer

Government of Togo
01.2009 - 01.2013

Security Officer

National Training Center (CNI)
01.2009 - 12.2009

Security Officer

African Society for Security (SAS)
01.2008 - 12.2008

Peace Ambassador

United Nations Universal Peace Federation
01.2007 - 12.2015

ComptiA A+ certification -

Per scholas National Capital Region

Medical Assistant Student -

Fortis college

IT Security: Defense against the digital dark arts -

Operating Systems and You: Becoming a Power User -

System Administration and IT Infrastructure Services -

The Bits and Bytes of Computer Networking -

Technical Support Fundamentals -

Google IT Support Certification -

A.W.S Cloud Engineering-Introduction -

Montgomery college

E.S.L - English as second language

Certificate of Achievement - Microsoft Office: Advance & Excel 1

Orher - Medical Assistant

Fortis College
YAO OWOUSSI