YAO YEDIDYA ANDE

• Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
• Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
• Enhanced customer relationships with personalized service and addressing individual concerns promptly.
• Collaborated with team members to achieve sales targets and improve overall branch performance.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• - Maintained accurate documentation of accounting transactions in accordance with company policies
• - Reviewed financial documents for accuracy prior to submission to management or clients
• - Conducted research regarding new accounting regulations or best practices

• Conducted research regarding new accounting regulations or best practices.
• Reviewed financial documents for accuracy prior to submission to management or clients.

-Maintained accurate records of all activities performed throughout the internship period.

- Preparation of invoices