Yaotl Izcaliani Cruz Contreras
Los Angeles
Summary
Customer service professional with proven history of delivering quality service in fast-paced environments. Successfully managed customer interactions and streamlined operations for better efficiency. Known for reliability, adaptability, and strong focus on collaborative team efforts and result-driven performance.
Overview
5
5
years of professional experience
Work History
Counter Staff
Magnolia Bakery
02.2025 - Current
- Worked cash registers
- Took custom cake orders from customers
Barista/Baker
La Monarca Bakery
08.2023 - 02.2025
- Worked cash register, taking orders
- Made people’s drinks or food item
- Baking bread overnight
Sales Associate
Pawn Shop
11.2022 - 08.2023
- Helped people find what they wanted
- Worked electronics most of the time
- Managed people’s pawns
Cashier
Shell
02.2021 - 01.2023
- Kept store clean and fully stocked
- Performed maintenance on gas pumps
- Worked cash register
Education
High School Diploma -
Options For Youth
Los Angeles, CASkills
- Team oriented
- Workplace cleanliness
- Maintaining composure
- Cash handling expertise
- Merchandise restocking
- Excellent work ethic
- Telephone assistance
- Bilingual
- Adaptable
- Customer service
LANGUAGES
English-Fluent
Spanish-Fluent
Timeline
Counter Staff
Magnolia Bakery
02.2025 - Current
Barista/Baker
La Monarca Bakery
08.2023 - 02.2025
Sales Associate
Pawn Shop
11.2022 - 08.2023
Cashier
Shell
02.2021 - 01.2023
High School Diploma -
Options For Youth