YAPASHA MUJANAYI RUTH

able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• interact and provide safety instructions to drivers throughout the shift
• maintain an appropriate and consistent flow of trucks to the dock, by coordinating with truck drivers, trailer checkers, dock supervisors, and warehouse receivers using radio or phone
• Maintains frequent communication with unloading staff to ensure completeness of unloading process, i.e.: load locks, straps, other product not belonging to our customer, data accuracy, etc.
• cross reference data between different programs and forms to ensure accuracy of documentation received, and report any discrepancies to warehouse and leadership personnel
• maintain frequent communication with Payment Center staff regarding the status of payments in order to assist in the return of all paperwork to the driver in a timely manner
• Maintains the inventory and condition of work supplies while reporting supplies needed to On-site Management Team which may include: folders, pre-printed gate passes, phones, intercom systems, computers, printers, ink cartridges, and any other necessary items
• Ability to handle difficult situations with patience and tact, conferring with our customer and the On-site Management Team
• maintain a positive and helpful manner when checking in carriers and interacting with other warehouse personnel
• Maintain a working knowledge of: Vendor accounts, carrier accounts, warehouse requirements, rate schedules, dock schedules, and door specifications

Other Duties and Responsibilities

• Ensuring work area is kept clean and organized
• Willingness to pick up other shifts to adapt to business needs
• Assumes other related duties as assigned

• Process customer orders and inquiries in a collaborative call center using world-class technology.
• Communicate with customers over phone, email and chat.
• Help customers navigate Uline's website and online ordering.
• Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.