Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Yaquelin Milian

Greenville,Texas

Summary

  • Dynamic HRIS Analyst with a proven track record at Jiffy Lube, specializing in data reconciliation and project management. Expert in EDI configuration and regulatory compliance, delivering impactful solutions that enhance operational efficiency. Renowned for exceptional problem-solving abilities and fostering strong client relationships to drive successful outcomes.
  • Diligent professional in regulatory compliance field known for high productivity and efficient task completion. Possess specialized skills in risk management, policy development, and audit procedures. Excel in critical thinking, problem-solving, and communication, ensuring adherence to legal standards and organizational policies.
  • Results-driven individual known for high productivity and efficient task completion. Possess specialized skills in client relationship management, strategic planning, and problem-solving. Excel in communication, teamwork, and adaptability, ensuring exceptional service delivery in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Solution Consultant

Selerix Systems
McKinney, TX
02.2021 - Current
  • Responsible for the day-to-day administration, software implementation, software set-ups, data reconciliation and imports, as well as site testing.
  • Analysis of accounts, voluntary benefit and core plan designs, eligibility rules, and client requirements to ensure a successful case/enrollment site set-up, and compliance with state and federal regulations.
  • Conducted regular meetings with clients to review progress on projects and discuss any issues or concerns they may have.
  • Remotely support and audit annual benefit enrollment, and develop pre- and post-employee communication strategies.
  • Perform reconciliations of benefits offerings and union benefit programs.
  • Consistently maintains the security and confidentiality of all client data per Selerix company policy and HIPAA requirements.
  • Gather, build, and test 834 and 835 files accurately and in a timely manner post-enrollment.
  • Ability to interpret Kronos, PeopleSoft, Workday, ADP, Salesforce, UKG, Paycor, Oracle, among other data platforms, to accurately map data among different systems and benefits platforms.
  • Provides guidance to clients, or service partners, on integration strategies.
  • Consistently and accurately tests all benefit plan designs, eligibility rules, and client requirements to support high levels of customer satisfaction.
  • Collaborated with external vendors regarding procurement of necessary components for solution delivery.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

HRIS Analyst

Jiffy Lube
Irving, TX
12.2019 - 04.2021
  • Working remotely while managing, supporting, and optimizing the Human Resources Information System (HRIS), as well as related baseline operational processes, system administration, configuration, and workflow.
  • While supporting additional systems, this role also collaborates with internal and external stakeholders on various business and technology initiatives to understand requirements and expected business outcomes, as well as design, implement, and maintain technology solutions that optimize end-to-end business processes in support of the company's strategic objectives.
  • Provides support for the development, implementation, and maintenance of Human Resource Information Systems (ADP Vantage) to support the organization's business objectives.
  • Analyze HR data and provide recommendations to leadership based on key performance indicators, including turnover and engagement.
  • Maintain, develop, and administer the HR dashboard to aid HR Business Partners, Talent Acquisition, and Leaders in decision-making.
  • Troubleshoot HRIS system-related issues, working with internal departments and third parties, recommend solutions in conjunction with ADP, and implement them at the direction of leadership.
  • Creates, updates, and runs basic or advanced-level reports in ADP, as needed, to support business units, as needed.
  • Develops and maintains regular audit schedules to review the integrity of the data in the HRIS system, and refers to various departments for validation as required.
  • Manage the security of users by resetting passwords, assigning access roles to new practitioners, and troubleshooting access-related issues reported.
  • Gives technical guidance and direction on the operation and maintenance of the ADP Vantage human resources data systems.

HRIS Analyst/Account Manager

Dean Foods
Dallas, TX
02.2015 - 12.2019
  • Acting as a data subject coordinator expert on eligibility guidelines and electronic data interchange (EDI) protocol for clients.
  • Monitoring, analyzing, auditing, reporting, and ensuring data quality of Dean Foods' customer master data.
  • Monitoring HCL IT Service Management System Sales Data Warehouse.
  • Delegate cases to proper support team members, and manage shared information to maximize team efficiency.
  • Communicate the status and resolution to business stakeholders and management.
  • Performing data verification to ensure the accuracy and completeness of client data received.
  • Collaborate with data owners and internal key stakeholders to maintain customer policies and procedures, while identifying and resolving data errors.
  • Document and communicate errors and resolutions with the team, stakeholders, and data owners.
  • Collaborated with sales and other internal partners to provide accurate and effective implementations.
  • Coordinated cross-functional teams while working on complex projects involving multiple stakeholders.
  • Developed and maintained relationships with clients to understand their needs and provide solutions.

Education

Bachelor of Science - Health Informatics, Clinical Applications

Texas Woman's University
12.2018

Skills

  • Project management and system integration
  • Data reconciliation
  • EDI configuration
  • Benefit plan design and benefits administration
  • Regulatory compliance monitoring
  • Customer service, problem-solving, team collaboration, technical troubleshooting
  • Problem-solving abilities
  • Investigative reporting
  • Internal auditing
  • Compliance
  • Contract negotiation
  • Policy enforcement

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Solution Consultant

Selerix Systems
02.2021 - Current

HRIS Analyst

Jiffy Lube
12.2019 - 04.2021

HRIS Analyst/Account Manager

Dean Foods
02.2015 - 12.2019

Bachelor of Science - Health Informatics, Clinical Applications

Texas Woman's University

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Yaquelin Milian