Yaquelin Moore
Marrero,LA
Summary
Go getter with extreme attention to detail.
Dedicated professional knowledgeable about best practices in field, especially effective leadership strategies to motivate employee performance and job satisfaction. Well-organized in approaching problems to investigate causes and determine optimal solutions. Detailed understanding of organizational and regulatory expectations to drive performance.
Overview
10
10
years of professional experience
Work History
Teacher
Jefferson Parish Public Schools
Metairie, Louisiana
01.2025 - Current
- Developed engaging lesson plans aligned with curriculum standards.
- Facilitated classroom discussions to enhance student understanding and participation.
- Implemented assessment tools to evaluate student progress and comprehension.
- Provided individualized instruction to meet the needs of all students.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
- Assessed student performance through tests, quizzes and other assessments.
- Used videos, lectures and moderated discussions to engage students during class.
Account Manager
Moulding Millwork Supply
Harahan, LA
03.2022 - 10.2024
- Collections on all accounts.
- Credit applications for new account holders.
- Maintaining strong relationships and communication with existing customers.
- Ensure deliveries are scheduled for next day and keep track of all customer orders to ensure timely delivery for all contractors.
- Putting policy and procedures in place for smooth efficient running of the business.
- Training on Spruce software for all current and new employees.
- Analyzed customer feedback to identify service improvements.
- Collaborated with sales team to strategize account growth opportunities.
- Maintained accurate records of client interactions and transactions.
- Trained new staff on account management systems and best practices.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Acted as main point of contact in matters relating to client concerns and needs.
- Onboarded new team members to integrate into organization.
- Created comprehensive reports on account performance and presented them to senior management.
- Attended trade shows and conferences as a representative of the company.
Assistant Store Manager
Burlington
Harvey, LA
06.2019 - 08.2022
- Responsible for increasing sales and profitability, and accountable for achieving targets.
- Responsible for business analysis using P&L, score card, and store audits.
- Managing and planning staffing needs using the scheduling and labor tools.
- Managing performance, talent assessments, development, and recognition of all associates.
- Assigns new workers to critical shortages based on the new employees' training and skills.
- Executing company standards with culture, loss prevention, and sales growth.
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on company policies, and customer service standards.
- Ensured compliance with safety protocols and store cleanliness standards.
- Handled customer inquiries and resolved issues to enhance the shopping experience.
- Collaborated with management to develop effective merchandising strategies.
- Led team meetings to communicate objectives, and motivate staff performance.
- Oversaw daily cash-handling procedures, reconciling discrepancies as necessary.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance, or professionalism.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
Receiving Manager
Burlington Stores, Inc.
Harvey
07.2016 - 06.2019
- Managed receiving operations to ensure the timely processing of incoming shipments.
- Trained staff on safety protocols and efficient handling of inventory materials.
- Implemented standard operating procedures for receiving and inspecting shipments.
- Oversaw inventory control processes to maintain accurate stock levels and organization.
- Inspected incoming products for damages or defects before accepting them into inventory.
- Tracked discrepancies between invoices and packing slips upon the arrival of goods.
- Received and staged incoming inventory for movement to storage or sales floor.
- Organized storage areas to maximize movement and minimize labor.
- Managed and organized the receiving of all incoming shipments.
- Supervised a team of fifteen workers responsible for unloading, sorting, and stocking merchandise.
- Trained and supervised the warehouse team, setting schedules, and delegating daily tasks.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
Front End Supervisor
Burlington Stores, Inc.
Harvey
05.2015 - 06.2016
- Supervised the daily operations and workflow of front-end team activities.
- Trained and mentored new employees on customer service protocols.
- Managed scheduling to ensure optimal staffing levels during peak hours.
- Resolved customer inquiries and complaints effectively to enhance satisfaction.
- Answered phones to respond to customer inquiries, and transferred calls to appropriate staff members.
- Monitored cash drawers in checkouts to verify an adequate cash supply.
Education
Bachelor of Science - Business administration
University of New Orleans
New Orleans07.2025
Associate Of Applied Science - Business Management
Delgado Community College
New Orleans12.2019
Skills
- Invoicing
- Vast Technical Knowledge
- Microsoft Office Suite
- Conflict Resolution
- HR/payroll industry
- Process Analysis
- Process Design
- Team Leadership
- Team Building
- Business Leadership
- Strategy and Planning
- Results Accountability
- Professional Communication
- Presentation Skills
Websites
Accomplishments
Eliminated paper processing., 03/2022, Present
Projects
Started at a company and turned them technological., 03/2022, Present, Converted to electronic payments. Computer processing for all invoicing and messaging.
Hobbies and Interests
- Trying to solve new problems.
- I love to get a project and just figure it out learning the process.
Languages
- Spanish, Full Professional Proficiency
- English, Full Professional Proficiency
Timeline
Teacher
Jefferson Parish Public Schools
01.2025 - Current
Account Manager
Moulding Millwork Supply
03.2022 - 10.2024
Assistant Store Manager
Burlington
06.2019 - 08.2022
Receiving Manager
Burlington Stores, Inc.
07.2016 - 06.2019
Front End Supervisor
Burlington Stores, Inc.
05.2015 - 06.2016
Bachelor of Science - Business administration
University of New Orleans
Associate Of Applied Science - Business Management
Delgado Community College
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