Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yaquelin Santoyo Ramos

Woodridge,IL

Summary

Results-driven machine operator with a strong work ethic at WestRock, adept at optimizing production processes and enhancing product quality through meticulous attention to detail. Proven ability to collaborate effectively with teams and troubleshoot machinery, ensuring seamless operations and customer satisfaction. Skilled in quality assurance and communication, contributing to overall performance improvements.

Overview

4
4
years of professional experience

Work History

Machine Operator

WestRock
04.2023 - Current
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
  • Make sure machine keeps running, guaranteeing good quality products.
  • Take care of the team, making sure no product gets lost or sent with statically damages.
  • Make sure machine doesn’t run out of product, and stays clean.
  • Make sure paper work its filled correctly, and production numbers are on board.
  • Report production to quick base.

Cashier Supervisor

Pete’s Fresh Market
06.2022 - 04.2023
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Optimized store performance by coordinating with other department supervisors to ensure seamless communication and teamwork.
  • Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.

Cashier

Family Dollar
08.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

Construction

CBtis 168 Fracisco I Madero
Aguascalientes, AGS
07.2020

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Teamwork and collaboration
  • Problem-solving
  • Basic math
  • Quality assurance

Languages

Spanish
Native or Bilingual

Timeline

Machine Operator

WestRock
04.2023 - Current

Cashier Supervisor

Pete’s Fresh Market
06.2022 - 04.2023

Cashier

Family Dollar
08.2021 - 03.2022

Construction

CBtis 168 Fracisco I Madero

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