Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Student Assistant
California State University Extended Learning
01.2024 - Current
Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Enhanced office efficiency by organizing and maintaining files, records, and resources.
Performed clerical tasks such as photocopying, and scanning documents efficiently while maintaining confidentiality when necessary.
Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
Provided exceptional support during peak registration periods, ensuring students had access to required information and resources.
Residential Advisor
California State University San Marcos
07.2023 - 05.2024
Helped foster a positive and inclusive living environment for students
Handled roommate conflicts and provided guidance and resources to students
Enforced rules and regulations to maintain order and safety in living spaces
Advised students on available resources regarding academic support services or personal counseling opportunities.
Organized social and educational programs to promote community building and personal development among residents.
Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
Style Consultant
Target
05.2022 - 08.2022
Greeted all clients with warm smiles and asked open-ended questions to better understand his or her needs.
Increased customer satisfaction by providing personalized style consultations and recommendations.
Maintained inventory by assisting co-workers with stocking shelves, pricing items, and placing products on display.
Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
Hostess
California Pizza Kitchen
06.2021 - 08.2021
Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
Answered phone calls to take orders, give information, and document reservations.
Completed daily side work and opening and closing duties without fail.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Intern
Kensington Veterinary Hospital
09.2019 - 03.2020
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Sorted and organized files, spreadsheets, and reports.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Contributed consistently towards maintaining high standards of cleanliness throughout the clinic premises.
Assisted in dental cleanings and extractions, promoting oral health among the clinic's patients.
Streamlined patient check-in processes, reducing wait times and enhancing overall client experience.
Intern
Academia De Mi Abuela
09.2017 - 05.2018
Collaborated with fellow interns to create a safe, stimulating, and inclusive environment for all children in the facility.
Supported children''s emotional well-being by providing a nurturing environment and addressing individual needs with empathy and understanding.
Helped maintain cleanliness of the childcare center by following strict hygiene protocols to ensure a safe environment for everyone involved.
Implemented behavior management strategies to maintain a calm and orderly classroom atmosphere conducive to learning.
Assisted lead teachers in developing age-appropriate curriculum and lesson plans to promote cognitive, social, and emotional growth.
Education
Bachelor's Degree - Criminology/Justice Studies
California State University San Marcos
San Marcos, CA
12.2024
High School Diploma -
MetWest High School
Oakland, CA
05.2021
Skills
Communication
Multitasking
Organization
Teamwork
Resilience
Data organization
Attention to Detail
Punctual and Dependable
Flexible Work Schedule
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Student Assistant
California State University Extended Learning
01.2024 - Current
Residential Advisor
California State University San Marcos
07.2023 - 05.2024
Style Consultant
Target
05.2022 - 08.2022
Hostess
California Pizza Kitchen
06.2021 - 08.2021
Intern
Kensington Veterinary Hospital
09.2019 - 03.2020
Intern
Academia De Mi Abuela
09.2017 - 05.2018
Bachelor's Degree - Criminology/Justice Studies
California State University San Marcos
High School Diploma -
MetWest High School
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