Yaquelyn Escobar
Reseda,CA
Summary
Experienced Office Management Assistant and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
2
2
years of professional experience
Work History
Grooming Assistant
Wendy's Doggie Day Spa And Kitty Care
09.2023 - 05.2024
- Enhanced customer satisfaction through attentive listening and addressing individual pet needs.
- Managed inventory of grooming supplies, maintaining optimal stock levels for uninterrupted service delivery.
- Collaborated with other team members to identify areas of improvement in the grooming process, implementing changes for better results.
- Promoted a safe working environment by adhering to safety protocols and reporting hazards immediately.
- Contributed to a harmonious workplace culture by actively participating in team meetings and offering constructive feedback suggestions.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Office Manager's Assistant
Merry Maids
12.2021 - 09.2023
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed office operations while scheduling appointments for department managers.
- Created, maintained and updated filing systems for paper and electronic documents.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Education
High School Diploma -
Instituto Nacional Jose Ingeniero
La Paz, El Salvador12.2016
Skills
- Staff Management
- Employee Supervision
- Supply Management
- Staff hiring
- Compliance Monitoring
- Expense Reporting
- Operations Management
- Workforce Management
- Billing
- Customer Service
- Data Entry
- Team Supervision
- Payroll Processing
- Customer Relations
- Employee Training
- Staff Training
- Office Equipment Maintenance
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Grooming Assistant
Wendy's Doggie Day Spa And Kitty Care
09.2023 - 05.2024
Office Manager's Assistant
Merry Maids
12.2021 - 09.2023
High School Diploma -
Instituto Nacional Jose Ingeniero
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