Yara Almatarweh

Success Comes from Efforts not Talent, Being a Lead is a Journey not a Job.

Passionate about personal growth and development.

• Promoted to leadership position in recognition of strong work ethic and provided exceptional service.
• Conducted regular meetings with team members to discuss progress and identify opportunities for improvement.
• Implemented regular staff trainings to enhance knowledge in Processes, Standards, and Bookkeeping.
• Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
• Provided guidance and support to newly hired Experts.
• Resolved conflicts between staff members in a professional manner.
• Collaborated with the Manager on multiple initiatives to optimize workflow and boost team performance.
• Provided guidance to staff members regarding new Standards and Job Aids.
• Coordinated workflow processes with various departments, Tech Collab agents, and QuickBase Hero's.
• Monitored employee performance, providing feedback and coaching as needed, working closely with them to improve their CST.
• Assisted Manager in Developing Task Reminders aligned with Monthly Cadence to ensure adherence to the service timeline
• Applied problem-solving skills in identifying areas where improvements could be made within the department.
• Designed and distributed a lead management tool to enhance task organization for cross-functional teams.
• Responsibilities included serving as the Lead Review Moderator, Elevate Moderator, and AI project helper across multiple assignments.
• Maintained a positive work environment that promoted collaboration between team members.
• Facilitated weekly Team Huddles to review updates, discuss issues, and brainstorm solutions.
• Provided regular team progress updates to manager during meetings.
• Resolved customer complaints in an effective manner while maintaining a high level of customer service.
• Monitored daily workflow to ensure adherence to established policies and procedures.
• Coordinated team activities and delegated tasks to ensure efficient completion of projects.
• Provided coaching and feedback on employee performance, encouraging professional development.
• Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
• Created training materials and conducted group trainings on new processes or procedures.

• Ensured compliance with all local laws and regulations related to the business operations.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Monitored progress by establishing plans, budgets and measuring results.

• Ensured accuracy in all accounting entries and records.
• Maintained and reconciled general ledger accounts.
• Reconciled bank statements to internal accounts monthly, identifying and resolving discrepancies.
• Reduced financial discrepancies by verifying accounting statements.
• Conducted month-end and year-end close processes, ensuring accuracy of financial reporting.
• Developed a tool I used myself, approved by manager to be shared with the team to monitor and track their progress in each client books assigned.
• Assisted leads with correcting other folks' bookkeeping to ensure client books are compliant with all applicable standards.

• Collected data from policyholders, including payroll information and sales figures.
• Prepared detailed reports outlining potential risks and recommended corrective action plans.
• Attended workshops, seminars, and conferences related to auditing practices.
• Verified accuracy of documents related to workers' compensation policies.
• Analyzed financial records, such as balance sheets and income statements.
• Completed required investigations on referred files within established timeframes.
• Maintained confidentiality of company information obtained in audit assignments.
• Wrote reports, authored papers and organized supporting documentation.
• Researched and implemented best practices to improve audit results.

• Conducted monthly bank reconciliations.
• Reconciled intercompany accounts on a regular basis.
• Developed internal control procedures to ensure accurate recordkeeping.
• Assisted with the preparation of budgets and forecasts.
• Performed month-end closing activities.
• Handled sensitive financial information with confidentiality and integrity.
• Conducted month-end and year-end close processes, ensuring accuracy of financial reporting.
• Reconciled bank statements to internal accounts monthly, identifying and resolving discrepancies.
• Reconciled vendor statements to assist in monthly closings.

• Managed a two-year project funded by the European Union in collaboration with the British Council in Jordan and Coventry University in the UK. Took on the role of project manager.
• Managed project implementation and financial aspects since October 2012.
• Monitored progress and reviewed project activities for adherence to timelines
• Proactively communicate project status, issues, and risks to management.
• Developed project plans, effectively communicated changes and progress, and successfully completed projects within specified timeframes and budgets.
• Ensured efficient monitoring of project management team duties and acknowledged their accomplishments.
• Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
• Successfully created and communicated feasible implementation strategies.
• Built commitment and overcame resistance while monitoring transitions and evaluating results
• Identified and resolved problems in a timely manner, while also skillfully gathering and analyzing information.
• Demonstrates accuracy and thoroughness while constantly seeking opportunities to enhance quality, utilizing feedback for continual improvement of performance
• Ensured compliance with EU guidelines by following established policies and procedures
• Managed the preparation of financial reports on a monthly and yearly basis, adhering to the EU forms
• Worked closely with senior management to plan and implement long-term strategies for projects in development or execution stages.

Enhanced efficiency and effectiveness of daily tasks.

• Developed and implemented technical and financial proposals related to monitoring and evaluation techniques.
• Executed comprehensive evaluations and delivered regional level training sessions covering entrepreneurship, capacity building, and risk mitigation. Specialized in feasibility studies, disaster risk management, and IT assessments.
• Prepared the M&E manual for the Municipal Financial Management Information System project, 'MFMIS'.

• Managed submission of budget proposals for various projects including those with the European Commission and international donors like the Foundation for Future and CIDA, totaling approximately 200K Euro.
• Facilitated communication between external advisors and internal stakeholders regarding financial matters.
• Maintained up-to-date knowledge of relevant regulations governing the financial services industry.
• Analyzed client financial statements and data to evaluate financial health and investment opportunities.
• Prepared and presented detailed financial reports and projections to clients and stakeholders.
• Collaborated with team members to develop and implement innovative financial solutions.
• Conducted comprehensive financial planning and analysis to identify client needs and goals.
• Established strong and positive working relationships within organization to contribute to team success.
• Led client meetings to review financial goals, performance, and adjust strategies as needed.
• Held financial conversations with clients and prospects to determine needs and provide appropriate solutions.
• Built and maintained strong client relationships through exceptional service and communication.
• Interviewed clients to determine income, expenses, financial objectives, and risk tolerance in order to develop successful financial plans.

Managed financial operations as a result of promotion.

• Follow up on daily basis over all accounting transactions and Records (revenues, expenditures, fixed assets, bank deposits, inventory, accounts receivables and payable
• Prepare annual budget for all departments and report forecast (actual against budget)
• Prepared quarterly financial reports for management, departments, and projects
• Implemented measures to ensure compliance with law and company guidelines
• Prepared budget proposals, encompassing all resources such as human resources, logistics, and administration.
• Managed budget negotiations with partners, international agencies, and other organizations
• Ensured accuracy of agreements and contracts
• Monitor actual against budget for program and projects.
• Ensured adherence to internal controls of accounting standards
• Monthly, quarterly and yearly reporting for partners local, governmental and international based on their financial requirements and regulations (documents needed, report formatting, sub reports needed, etc.)
• Conducted analysis on projects and program.
• Handled communication with both external and internal auditors
• Developed and executed strategies to reduce expenses
• Prepare monthly reports for board of directors (analysis reports)
• Reviewed and analyzed procedures as well as marketing/sales proposals
• Gathered and analyzed monthly information and reports from multiple sources for costing model requirements
• Managing directly a team of 5+ accountants at ZENID
• Provide technical support to project staff in budget management and project accounting systems.
• Managed Projects Cash Flow: Ensured accurate monitoring of cash requests and reviewed actual expenditure, coordinating with project budget holders for efficient budget management
• Directing my team and project managers from other departments to follow up with donor's regulations (as many partners and donors have specific regulations for their own organizations that our organization must follow in repo

• Successfully prepared and submitted a tentative budget of around 1 million Euro for approval by the European Commission in January 2011
• Facilitated communication between external advisors and internal stakeholders regarding financial matters.
• Identified ways to increase operational efficiency through process improvements.
• Implemented effective cost reduction strategies resulting in improved performance
• Guided stakeholder strategies with financial advice.
• Demonstrated understanding of and adherence to federal and state regulations for financial aid.

• Evaluating, reviewing, and modifying financial policies and procedures were tasks I undertook in collaboration with the finance manager
• Conducted pre-audit preparations for USAID-funded project.

ZENID, 'The Queen Zain Al Sharaf Institute for Development, is a non-profit organization.

• Preparing Bank Reconciliations for 10+ bank accounts on monthly basis
• Acting as deputy finance manager, managing directly a team of 5+ Bookkeepers
• Created new procedures for more efficient workflow within the department.
• Preparing financial reports based on grant agreements with different external grantees such as Local Governmental agencies, International Funds such as USAID, UN agencies, Care International, Raoul Wallenberg Institute of Human Rights, Save the children, Arab American National Museum, Institute of International Education IIE, Intel Foundation, European Commission, British Canadian Netherlands Embassies, and many other International NGOs …) 4
• Managed and maintained accurate accounting records
• Assisted in the preparation of monthly payrolls
• Ensured timely communication with grantees to discuss Contract payment obligations
• Ensured accuracy and compliance in budget preparation and review for donors/grantees
• Managed audits conducted by both internal and external parties
• Managed accounting responsibilities for Kindergarten operations
• Recorded various daily closure transactions
• Engaged in the analysis of bids as an active member on Bids Analysis Committees
• Prepared income tax papers for employees.
• Perform other tasks as the need arises.

SFI is a precast construction local company.

Dealing with a volume of 100+ Bi-Weekly construction Factory workers located in a different city.

• Ensured accuracy in all accounting entries and records.
• Performed month-end closing activities.
• Collaborated with external auditors during annual audits of company finances.
• Managed accounts payable and receivable reconciliations
• Generated invoices for clients and tracked payments received from customers.
• Processed accounts payable and receivable transactions.
• Verified accuracy of vendor invoices against purchase orders prior to payment processing.
• Assisted with the preparation of budgets and forecasts.
• Provided assistance in preparing tax returns annually.
• Prepared quarterly analysis reports for management
• Prepared financial statements and processed payroll in a timely manner by handling monthly administrative employee's payrolls and bi-weekly worker payrolls.
• Managed Social Security, Health Insurance deductions, and Monthly Tax deduction forms for all staff with Governmental parties and insurance companies
• Facilitated information gathering process for annual audit by liaising with external auditors
• Maintained compliance with established accounting policies and procedures
• Attained best accounting practices in construction by utilizing 'Percentage of completion'.
• Conducted monthly bank reconciliations.
• Managed payroll processing for staff members.