Yara Shouman
San Jose
Summary
Reliable and detail-oriented professional with experience in administrative support, client and patient services, and fast-paced team environments. Proven ability to manage scheduling, maintain accurate records, communicate effectively with diverse clients, and support daily operations. Brings strong professionalism, adaptability, and a service-focused mindset to any role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
The Dive Oyster Bar
06.2024 - Current
- Delivered high-volume customer service in a fast-paced restaurant environment while maintaining accuracy and professionalism
- Communicated effectively with kitchen and front-of-house staff to ensure timely, coordinated service
- Managed guest requests and resolved concerns to support positive dining experiences and repeat business
- Maintained cleanliness, organization, and compliance with food safety standards
Lash & Brow Artist
13 Wynx Studio
11.2025 - 12.2025
- Operate an independent brow studio, managing scheduling, client consultations, and daily business operations
- Perform professional brow services including brow shaping, tinting, and lamination based on individualized client assessments
- Conduct detailed consultations to determine client needs, preferences, and treatment suitability
- Maintain strict sanitation, safety, and hygiene standards in compliance with state regulations
- Manage client communications, booking systems, and payment processing to support client retention
Server / Supervisor
Shabuway
08.2019 - 01.2025
- Led front-of-house operations in a fast-paced environment, balancing service quality with operational efficiency
- Onboarded and trained new employees, supporting performance improvement and team consistency
- Managed workflow coordination and real-time problem-solving during peak service hours
- Responded to client concerns and accommodated special needs with professionalism and discretion
- Ensured adherence to safety, cleanliness, and organizational standards
Office Administrator
AMC Auto Sales
01.2020 - 12.2024
- Managed scheduling, customer communications, and administrative coordination for daily office operations
- Processed and maintained accurate records for vehicle inventory, sales transactions, and DMV documentation
- Handled data entry, filing, and document verification to support compliance and operational efficiency
- Served as a point of contact for customer inquiries, ensuring clear communication and timely follow-up
- Supported management with day-to-day office tasks to maintain smooth workflow
Medical Aesthetician
Elite MD
12.2022 - 12.2023
- Performed clinical skin treatments including HydraFacials, enzyme treatments, and customized facials in a medical setting
- Conducted patient consultations and skin assessments to determine appropriate treatment plans
- Educated patients on post-treatment care and professional skincare products to support treatment outcomes
- Maintained strict sanitation, safety, and infection-control standards in compliance with clinic protocols
- Ensured patient comfort, professionalism, and confidentiality throughout all procedures
Server
Udon Mugizo
07.2020 - 10.2020
- Operated POS, ensured meal accuracy, and maintained a clean dining space.
Education
Bachelor of Science - Public Health
San Jose State University
San Jose, CA04.2027
Licensed Esthetician - undefined
Santa Clara Beauty College
San Jose, CA10.2022
Skills
- Customer & Client Service
- Scheduling & Time Management
- Office & Task Coordination
- Data Entry & Record Keeping
- Clear Communication
- Problem Solving & Conflict Resolution
- Team Collaboration
- Attention to Detail
- POS Systems & Payment Processing
- Appointment Booking Software
- Reliability & Accountability
- Adaptability
Certification
- California Licensed Esthetician
- ServSafe Food Handler Certification
Timeline
Lash & Brow Artist
13 Wynx Studio
11.2025 - 12.2025
Server
The Dive Oyster Bar
06.2024 - Current
Medical Aesthetician
Elite MD
12.2022 - 12.2023
Server
Udon Mugizo
07.2020 - 10.2020
Office Administrator
AMC Auto Sales
01.2020 - 12.2024
Server / Supervisor
Shabuway
08.2019 - 01.2025
Licensed Esthetician - undefined
Santa Clara Beauty College
Bachelor of Science - Public Health
San Jose State University