YARAILY CASTILLO
Correctional Officer
Saint Paul,MN
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with inmates and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
6
6
years of professional experience
Work History
Correctional Officer
Washington County Sheriff Office
08.2023 - Current
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Established positive working relationships and maintained boundaries with resident offenders.
Operations Coordinator
Icario Health
09.2021 - 01.2022
- Sought ways to improve processes and services provided by 50% each day.
- Managed over 100 client escalations and inquiries per day.
- Responded to questions, complaints, and consumer-impacting incidents efficiently.
- Provided direction and guidance to internal teams in order to achieve targets.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
Production Coordinator
Venture Solutions
01.2021 - 04.2021
- Completed and submitted monthly and yearly reports to support executive decision-making.
- Directed manufacturing process and procedures to achieve goals of first run capability at 100%.
- Documented production updates in Excel for excellent recordkeeping.
- Conferred with managers, sales teams, and engineering personnel to revise plans and achieve demanding targets.
Clinical Assistant
Gemini OBGYN
07.2018 - 09.2018
- Located, checked in and pulled medical records for about 50-60 patient daily
- Completed skilled administrative work to support all office staff and operational requirements
- Verified health insurance and coverage for obstetrician and gynecology procedure
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Assisted patients with basic care needs.
Education
Bachelor of Arts - Criminalistics And Criminal Science
Saint Leo University
Saint Leo, FL05.2023
Skills
- Emergency Response
- Facility Security
- Contraband Seizure
- Crisis Management
- Inmate Monitoring
- Safety and Security Enforcement
- Correctional Facility Procedures
- Crisis Intervention Training
US Navy
- Served my country for four years 2013-2017
- Supervised over 100 personnel on Aircraft Carrier USS Harry S. Truman CVN-75
- Handled medical and professional records for over 100 personnel, including high ranking enlisted personnel and officers.
- Got promoted three times in four years.
- Received security clearance while active duty.
- Protected Veteran
Timeline
Correctional Officer
Washington County Sheriff Office
08.2023 - Current
Operations Coordinator
Icario Health
09.2021 - 01.2022
Production Coordinator
Venture Solutions
01.2021 - 04.2021
Clinical Assistant
Gemini OBGYN
07.2018 - 09.2018
Bachelor of Arts - Criminalistics And Criminal Science
Saint Leo University
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