Yarecy Guerrero
Houston,TX
Summary
Skilled sales & account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
16
16
years of professional experience
Work History
Account Manager
Tyndale
06.2023 - Current
- Presented and implemented new accounts through product demonstrations
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Maintained 100% retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of $250,000+ accounts, ensuring timely communication and effective problem resolution.
Head of Customer Success
PlayVS
10.2022 - 05.2023
- Evaluated employee performance and conveyed constructive feedback to 6 members of Customer Success team; attained 121% of quota for Spring cycle.
- Attended industry shows, conventions, and other meetings with primary mission of maintaining partnerships with schools and districts.
- Established and cultivated solid business relationships with existing customers within assigned territory.
- Generated reports and communicated results to stakeholders to provide insights into customer success & retention.
Senior Account Executive
PlayVS
05.2022 - 10.2022
- Identified new business opportunities through daily cold calling (60+ calls), networking, marketing and prospective database leads.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Employed sales techniques to achieve 91% success rate closing sales.
Account Executive
Educational Products, Inc.
09.2017 - 05.2022
- Built and strengthened relationships with new and existing accounts to drive 300% territory growth year-over-year.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
Account Manager
Educational Products, Inc.
01.2016 - 08.2017
- Effectively educated and retained public and private school accounts in large districts in Houston including HISD, Klein ISD, Katy ISD.
- Built strong relationships with administration and was able to introduce and cross sell additional programs
- Exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Bilingual Teacher
Houston ISD
08.2013 - 12.2015
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Created dynamic curriculums to include all students needs and levels.
Inside Sales Team Lead
United Medical Supply
02.2012 - 07.2013
- Enhanced team performance, providing ongoing training and support to all members.
- Mentored junior staff members, fostering a supportive work environment that encouraged professional growth.
- Surpassed sales goals by 73% annually with implementation of diverse sales tools and strategies.
Sales & Marketing Coordinator
United Medical Supply Group
05.2011 - 07.2013
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Monitored service after sale and implemented quick and effective problem resolutions.
Inside Sales Associate
G & C Building Maintenance
10.2008 - 04.2011
- Researched and identified possible new accounts for sales development.
- Queried database for prospects within possible assignment territories.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Education
BBA - Business Marketing
University of Houston
Houston, TX05.2010
Skills
- Sales Team Leadership
- Strategic Account Oversight
- Territory Optimization
- Partnership Engagement
- Salesforce CRM Proficiency
- Cross-Functional Collaboration
- Account Maintenance Expertise
- Business Revenue Expansion
- Key Client Management
- Targeted Marketing Approach
- Solution-Oriented Sales Techniques
- Client Retention Strategies
Affiliations
Member of American Marketing Association, Hispanic Business Student Association
Languages
Spanish
Native or Bilingual
Timeline
Account Manager
Tyndale
06.2023 - Current
Head of Customer Success
PlayVS
10.2022 - 05.2023
Senior Account Executive
PlayVS
05.2022 - 10.2022
Account Executive
Educational Products, Inc.
09.2017 - 05.2022
Account Manager
Educational Products, Inc.
01.2016 - 08.2017
Bilingual Teacher
Houston ISD
08.2013 - 12.2015
Inside Sales Team Lead
United Medical Supply
02.2012 - 07.2013
Sales & Marketing Coordinator
United Medical Supply Group
05.2011 - 07.2013
Inside Sales Associate
G & C Building Maintenance
10.2008 - 04.2011
BBA - Business Marketing
University of Houston
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