Yared Lopez
Houston,TX
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Aqua-Tots Katy
03.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Educated customers about billing, payment processing and support policies and procedures.
- Confirmed appointments, communicated with clients, and updated client records.
Office Staff
Houston Swim Club
01.2020 - 07.2021
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Edited documents to keep company materials free of grammar errors.
- Assisted with onboarding of new employees.
Education
Bachelor of Arts - Psychology
Houston Christian University
Houston05-2026
Associate of Arts -
Lonestar College
Cypress12-2024
Skills
- Bilingual
- Organization skills
- Time management
- Service-oriented mindset
- Professional demeanor
- High attention to detail
Timeline
Customer Service Representative
Aqua-Tots Katy
03.2024 - Current
Office Staff
Houston Swim Club
01.2020 - 07.2021
Bachelor of Arts - Psychology
Houston Christian University
Associate of Arts -
Lonestar College
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