Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to customer requests for products, services, and company information.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Educated customers about billing, payment processing and support policies and procedures.
Confirmed appointments, communicated with clients, and updated client records.
Office Staff
Houston Swim Club
01.2020 - 07.2021
Prepared and edited documents to produce precise, accurate and professional communication.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Input data into spreadsheets and databases.
Edited documents to keep company materials free of grammar errors.