Motivated Customer Service Professional with expertise in cash handling and inventory management. Enhanced customer satisfaction and drove sales performance through effective communication and interpersonal skills. Committed to leveraging transferrable skills in collaborative environments while eager to develop further in sales.
Work History
Sales Associate, Women's Shoes, Jewelry,Handbags
1 Year 3 Months
Macys Department Store | 05.2025 - Current
Provided exceptional customer service to enhance shopping experience and drive sales.
Conducted product demonstrations to educate customers on features and benefits.
Collaborated with team members to achieve daily sales goals and maintain store standards.
Assisted in inventory management, ensuring accurate stock levels and product availability.
Analyzed sales trends to recommend adjustments in merchandise placement and promotions.
Maintained organized shoe displays, ensuring visual appeal and inventory accuracy.
Collaborated with management on promotional strategies to boost sales performance.
Provided exceptional customer service by promptly processing transactions, accurately handling cash payments, and maintaining a clean workspace at the point of sale.
Assisted customers in finding suitable accessories to complement their chosen handbag purchases, maximizing overall sale value.
Conducted regular inventory audits to ensure accurate stock levels were maintained, facilitating efficient store operations.
Proven ability to learn quickly and adapt to new situations.
Worked flexible hours across night, weekend, and holiday shifts.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Pandora Specialists
5 Months
Dillards Retail | 11.2024 - 04.2025
Developed and maintained strong relationships with stakeholders to enhance collaboration and project outcomes.
Skilled at working independently and collaboratively in a team environment.
Assisted in inventory management by organizing stock and maintaining display standards.
Provided product knowledge to clients, enhancing their purchasing decisions and satisfaction levels.
Resolved customer inquiries and concerns promptly, fostering trust and loyalty within the customer base.
Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
Conducted regular audits of displayed items, maintaining an accurate representation of available products for clientele.
Cashier Team Lead
1 Year 6 Months
Valentines Bakery | 02.2023 - 08.2024
Supervised cashier team, ensuring efficient operation during peak hours.
Managed cash handling procedures, maintaining accuracy in transactions.
Trained new cashiers on register systems and customer service protocols.
Assisted in inventory management, tracking stock levels and product availability.
Collaborated with management to implement process improvements for checkout efficiency.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Developed strong relationships with repeat customers through friendly service interactions.