Yarelhi Ornelas
Argyle,TX
Summary
Motivated professional with strong work ethic and adaptability, excelling in customer service and time management. Delivered positive and memorable experiences through effective multitasking and interpersonal skills. Embraced new challenges and mastered skills independently.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Sonic Car Hop
Sonics Drive In
Argyle, TX
06.2020 - Current
- Facilitated high customer satisfaction by addressing concerns with expert and approachable service.
- Recognized customer needs promptly and effectively.
- Supported customer inquiries and provided answers to boost satisfaction.
- Engaged customers in meaningful dialogue using strong interpersonal skills.
- Executed daily tasks with precision and efficiency.
- Collaborated successfully with a diverse team to meet objectives and resolve product and service issues.
- Proposed creative ideas and solutions to improve team performance and results.
- Partnered with team members to achieve project goals and adhere to deadlines.
- Coordinated with cross-functional teams to fulfill objectives.
Education
High School - undefined
John H. Guyer High School
Denton, TX05.2022
Skills
Assisted customers with inquiries and support needs
Supported effective customer relationship management processes
Resolved customer issues promptly and effectively
Delivered food safety training to team members
Organized time management strategies for team efficiency
Facilitated team collaboration to achieve common goals
Participated in cross-functional teamwork to enhance project outcomes
Adapted to changes in the work environment with ease
Communicated effectively with team members and customers alike
Maintained composure under pressure in high-stress situations
Engaged with customers in a friendly and approachable manner
Contributed to strategic planning efforts for team initiatives
Certification
- CNA
- CPR Certified
LANGUAGES
Spanish: Native/ Bilingual
English: Native/ Bilingual
Timeline
Sonic Car Hop
Sonics Drive In
06.2020 - Current
High School - undefined
John H. Guyer High School