Yareli Cervantes
Hollister,CA
Summary
Dynamic and bilingual professional with a proven track record at ICU Eyewear, enhancing operational efficiency and team productivity through expert order processing and mentoring. Skilled in inventory management and bilingual communication, I significantly reduced picking errors and streamlined shipping processes, fostering a culture of excellence and cooperation.
Overview
5
5
years of professional experience
Work History
Warehouse Order Puller/ Shipper
ICU Eyewear
06.2020 - 01.2025
- Maintained a clean work area, reducing potential hazards and promoting a professional atmosphere.
- Utilized warehouse equipment such as pallet jacks to transport materials safely and efficiently.
- Expedited order processing by efficiently locating, retrieving, and staging items for shipment.
- Increased order accuracy by diligently verifying product information and quantities before packaging.
- Handled paperwork associated with each order accurately and promptly, facilitating smooth transactions from start to finish.
- Reduced picking errors by cross-referencing order details with physical items during the pulling process.
- Supported inventory audits by providing accurate documentation and assisting with physical counts when needed.
- Counted supplies in stock room and posted totals to inventory records using RF scanner.
- Enhanced operational efficiency, organizing workspaces for optimal performance.
- Provided excellent customer service by addressing concerns, answering questions, and resolving shipping-related issues in a timely manner.
- Enhanced communication within the shipping department by establishing clear channels for reporting issues, sharing updates, and discussing solutions.
- Collaborated with sales and manufacturing teams to ensure accurate fulfillment of orders and smooth handoff between departments.
- Streamlined shipping processes by implementing efficient packing and labeling techniques, resulting in reduced shipping times.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Collaborated with subject matter experts to create accurate training content.
- Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Removed damaged, out-of-code, not-in-set and discontinued items from bay locations
- Updated pricing and signage to complete product displays for customers
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Education
High School Diploma -
Hollister High School
Hollister, CA06-2020
Skills
- Bilingual [Spanish]
- Shipping and receiving
- Teamwork and cooperation
- Pallet jack operation
- Order picking and processing
- Mentoring and training
Timeline
Warehouse Order Puller/ Shipper
ICU Eyewear
06.2020 - 01.2025
High School Diploma -
Hollister High School
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