Yareli Montes
Belleville
Summary
An accomplished IT professional with over three years of progressive responsibility, adept in managing sophisticated IT environments while ensuring compliance with industry standards. A profound expertise in cybersecurity principles, access control methodologies, and risk management procedures. Renowned for exceptional verbal and written communication skills, adept problem-solving abilities, and efficient user support in dynamic and high-pressure environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Cyber Technician
United States Air Force
Belleville, IL
2023 - Current
- Collaborated with cross-functional teams to enhance operational efficiency.
- Provided technical support via phone, email, and in-person for efficient issue resolution.
- Conducted routine maintenance and upgrades on IT equipment to ensure optimal performance.
- Assisted in training new staff on IT protocols and troubleshooting techniques for improved efficiency.
- Diagnosed and resolved hardware and software issues for diverse user base.
- Installed and configured network devices to ensure optimal connectivity and performance.
Skilled Machine Operator
Panasonic
Sparks, NV
04.2019 - 12.2022
- Assisted in training new employees on machine operation, contributing to a knowledgeable and skilled workforce.
- Fostered a team-oriented atmosphere among Quality Control Operators, encouraging collaboration and shared learning for continuous improvement efforts.
- Reduced machine downtime by performing regular maintenance and troubleshooting issues.
- Facilitated smooth shift transitions by maintaining thorough documentation of machine settings, production progress, and any outstanding issues or concerns that needed to be addressed by the incoming operator.
- Increased productivity with comprehensive preventative maintenance of electrical components and machinery.
Education
BBA -
University of Maryland Global Campus
Hyattsville, MD12-2026
Associate of Applied Science - Information Systems Technology
Community College of The Air Force
04-2026
Associate of Arts -
Western Nevada College
Carson City, NV05-2019
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Installation and repair
- Troubleshooting
- Data analysis
- User support
- System upgrades
- Software installation
- Verbal and written communication
- Six sigma methodologies
Certification
Security+
Languages
Spanish
Native or Bilingual
Timeline
Skilled Machine Operator
Panasonic
04.2019 - 12.2022
Cyber Technician
United States Air Force
2023 - Current
BBA -
University of Maryland Global Campus
Associate of Applied Science - Information Systems Technology
Community College of The Air Force
Associate of Arts -
Western Nevada College