Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yareli Valencia

Tucson,Az

Summary

Results-driven Sales Associate at Ulta with expertise in customer service and visual merchandising. Recognized for enhancing customer satisfaction through adept problem-solving and strong communication skills, while maintaining effective inventory management. Proven ability to drive sales and create engaging shopping experiences through collaboration within teams. Committed to delivering outstanding results in fast-paced retail environments while embracing new challenges. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Overview

3
3
years of professional experience

Work History

Ulta

Sales Associates
Tucson, AZ
02.2025 - Current
  • Engaged customers in conversation leveraging effective interpersonal skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Processed credit card transactions quickly and securely.
  • Organized stockroom shelves according to size, color or style.
  • Greeted customers to determine wants or needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Helped customers find specific products, answered questions, and offered product advice.

Brand Representative

Hollister
Tucson, AZ
10.2024 - Current
  • Handled returns, exchanges and refunds following company protocols.
  • Handled delivery products and ensured accurate arrangement on shelves.
  • Handled customer complaints in a professional manner.
  • Separated new arrivals and replenished shelves with well-organized displays.
  • Greeted customers and provided exceptional customer service.
  • Collected payments and provided accurate change.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Engaged customers in friendly, professional dialogue to determine needs.

Sales Associate

Shoe Palace
Tucson, AZ
08.2024 - 10.2025
  • Identified customer needs by asking questions and advising on best solutions.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Replenished and arranged items to maintain appearance.
  • Advised customers on the latest product features and benefits.

Sales Associate

Victoria Secret PINK
Tucson, AZ
11.2023 - 03.2024
  • Processed transactions efficiently.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Student Volunteer

Southgate Academy
Tucson, AZ
08.2022 - 05.2023
  • Greeted visitors, answered phones, and responded to inquiries in a professional manner.
  • Relieved receptionist by answering phones and directing callers to requested contacts.
  • Maintained accurate records and documented client data in company databases.
  • Greeted office visitors, provided information, and directed to appropriate personnel.
  • Performed general office tasks such as photocopying documents or mailing packages.
  • Assisted with answering telephone calls, managing databases, and drafting correspondence.
  • Developed strong oral and written communication skills in working with people of different ages.
  • Followed school schedules and policies to promote safety and learning.

Education

High School Diploma -

Southgate Academy
Tucson
05-2023

Skills

  • Customer service
  • Visual merchandising
  • Sales techniques
  • Inventory management
  • Point of sale
  • Customer relationship management
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Communication
  • Networking
  • Active listening
  • Task prioritization
  • Flexible and adaptable
  • Analytical and critical thinking

Languages

Spanish
Native/ Bilingual

Timeline

Ulta

Sales Associates
02.2025 - Current

Brand Representative

Hollister
10.2024 - Current

Sales Associate

Shoe Palace
08.2024 - 10.2025

Sales Associate

Victoria Secret PINK
11.2023 - 03.2024

Student Volunteer

Southgate Academy
08.2022 - 05.2023

High School Diploma -

Southgate Academy

Similar Profiles

CREATE PROFILE
Yareli Valencia