Yareliz Solla
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Package Handler
FedEx
11.2024 - Current
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Used hand-held scanners and physical logs to accurately track item movements.
Interstate Cleaning Corporation
PAT
06.2023 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Digital Personal Shopper
Walmart
12.2022 - 08.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
No Degree - Criminal Justice
North Carolina A&T State University
Greensboro, NCHigh School Diploma -
James HillHouse High School
480 Sherman Pkwy, New Haven, CT 0651105-2022
Skills
- Heavy lifting
- Team collaboration
- Package unloading
- Customer service
- Problem-solving
- Retail sales
- Friendly, positive attitude
- Multitasking
- Dependable and responsible
- Verbal communication
- Active listening
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Package Handler
FedEx
11.2024 - Current
Interstate Cleaning Corporation
PAT
06.2023 - 09.2024
Digital Personal Shopper
Walmart
12.2022 - 08.2023
No Degree - Criminal Justice
North Carolina A&T State University
High School Diploma -
James HillHouse High School
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