Yarelli Ontiveros
Florence,AZ
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Caregiver
Instant Care of Arizona
Phoenix, AZ
06.2023 - Current
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Administered prescribed medications on a timely basis following care plan instructions.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Followed safe lifting and transferring techniques to transport residents.
Server
Gio’s Breakfast & Lunch
Apache Junction, AZ
02.2022 - 10.2023
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
Server
First Watch
Mesa, AZ
10.2022 - 05.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Sales Associate
Buckle
Tempe, AZ
03.2021 - 05.2022
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Tracked sales performance metrics to identify trends in the market place.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Analyzed customer feedback data to recommend improvements in service quality.
Education
High School Diploma -
Mesa High School
Mesa, AZ05-2022
Skills
- Mobility Assistance
- Documentation
- Flexible Schedule
- Compassionate Care
- Time Management
- Multitasking and Organization
- Spanish Fluency
- Patient Management
- Respectful and Compassionate
Certification
CPR Certification
Timeline
Caregiver
Instant Care of Arizona
06.2023 - Current
Server
First Watch
10.2022 - 05.2023
Server
Gio’s Breakfast & Lunch
02.2022 - 10.2023
Sales Associate
Buckle
03.2021 - 05.2022
High School Diploma -
Mesa High School