Yarelys Lopez
Elmwood Park,IL
The secret to success is to know something nobody else knows.
Aristotle Onassis
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Senior Key Account Executive
Arc-Tronics
Elk Grove Village (Hybrid), IL
10.2019 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Supported sales and reporting for large and medium-sized accounts.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
Regional Account Manager
CVS Pharmacy
Mount Prospect, IL
05.2017 - 10.2019
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Contributed to team objectives in fast-paced environment.
- Recorded accurate and efficient records in customer database.
- Set and achieved company defined sales goals.
Account Manager
Transportation Warehouse Enterprises
Elk Grove Village, IL
01.2015 - 11.2016
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Quoted prices, credit terms and other bid specifications.
- Attended monthly sales meetings and quarterly sales trainings.
- Developed and implemented strategies to increase client retention.
- Presented professional image consistent with company's brand values.
Associate Product Manager
Uline
Chicago, IL
01.2013 - 06.2015
- Liaised with clients to better understand business needs and current market landscape.
- Compiled product and customer data to generate informed profit projections.
- Championed customer experience through expert analyzation and communication.
- Consulted with product development teams to enhance products based on customer interest data.
- Developed product documentation to communicate upcoming features and products to internal teams.
Education
BBA - Business Administration
09.2015 - 06.2017
Associate of Science - Accounting And Business Administration
2012.09 - 2015.06
Skills
- Strategic Planning
- Manufacturing Knowledge
- Supply Chain Distribution
- Microsoft Applications
- Critical Thinking
- Materials Planning
- Attention to Detail
- Work Orders
- Building Trust with Clients
- Negotiation
- SQL
- Effective Organization
- Planning Meetings
- Timeline Management
- Product Development
- Product Prototypes
- Documentation Management
- New Process Implementation
- Corrective Actions
- Customer Notifications
- OSHA Compliance
- Performance Improvement
- Material Transaction
- Stock Management
- Strategic Planning
- First Aid Certification
- Optimizing Efficiency
- CAD Software
- ERP and SAP
- Mathematical Calculations
- Customer Experience
- Business Development
- Appointment Scheduling and Confirmation
- Client Relationship-Building
- Resource Management
- Active Listening Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Key Account Executive - Arc-Tronics
10.2019 - Current
Regional Account Manager - CVS Pharmacy
05.2017 - 10.2019
Dominican University - BBA, Business Administration
09.2015 - 06.2017
Account Manager - Transportation Warehouse Enterprises
01.2015 - 11.2016
Associate Product Manager - Uline
01.2013 - 06.2015
Triton College - Associate of Science, Accounting And Business Administration
2012.09 - 2015.06
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