Professional hospitality and fitness industries leader with proven track record in managing high-performance teams and driving customer satisfaction. Skilled in operational management, staff training, and budget oversight. Known for adaptability, strong problem-solving abilities, and focus on achieving results through collaborative efforts. Consistently delivers exceptional hospitality experiences while maintaining high standards and efficiency.
Highly proactive manager with more then 10 years of experience in team leadership in hospitality and fitness industry. Background includes sales, management and customer service in fast-paced settings.
Developed and implemented strategic business plans to enhance operational efficiency. Managed financial forecasting, budgeting, and cash flow analysis to ensure fiscal health. Oversaw daily operations, ensuring compliance with industry regulations and standards. Cultivated strong relationships with clients and vendors to drive business growth. Designed, monitored and adjusted personalized fitness programs tailored to individual client goals and needs according to overall wellness and health based on performance metrics and feedback. Conducted one-on-one training sessions to enhance clients' strength, endurance, and overall health.
Directed daily operations to ensure seamless workflow and high-quality service delivery. Developed and implemented strategic marketing initiatives to enhance brand visibility and customer engagement. Managed financial planning, budgeting, and forecasting to maintain profitability and drive growth. Cultivated relationships with suppliers and partners to optimize procurement processes and reduce costs.
As the general manager, I am in charge of ensuring that every aspect of the restaurant goes smoothly, and fix any issues that may arise.
Along with this, I am also in charge of weekly inventory, scheduling, ordering, hiring, and any other aspects of the job. Concentrating on costumers service and staff training to elevate overall experience .
Oversaw daily operations of food and beverage services to ensure exceptional guest experiences. Streamlined inventory management processes, optimizing stock levels and reducing waste. Trained and mentored staff on service standards and operational procedures to enhance team performance. Developed and implemented promotional strategies to increase revenue in dining outlets.
Led team in delivering exceptional guest experiences through effective training and performance management. Developed and implemented operational procedures to enhance service efficiency and consistency. Collaborated with kitchen staff to optimize menu offerings, ensuring alignment with customer preferences and trends. Managed inventory control processes, reducing waste and improving cost-effectiveness of food and beverage supplies.
Supervised daily operations to ensure optimal food and beverage service quality. Trained and mentored staff on service protocols and compliance standards. Coordinated inventory management processes, minimizing waste and optimizing stock levels.
Coordinated special events, ensuring seamless execution from planning through delivery of services. Trained new employees on best practices for service standards and adherence to health regulations. Fostered a positive work environment by promoting teamwork and open communication among staff members.
Supervised daily operations to ensure optimal food and beverage service quality. Trained and mentored staff on service protocols and compliance standards. Developed and implemented cost control measures to enhance profitability. Coordinated inventory management processes, minimizing waste and optimizing stock levels.
Designed and implemented catering menus tailored to diverse client preferences and event themes. Managed logistics for large-scale events, ensuring timely delivery and setup of food services.
Developed and implemented beverage programs to enhance guest experience and drive sales. Managed inventory control processes, ensuring optimal stock levels and minimizing waste. Trained and mentored staff on beverage preparation techniques and customer service standards. Collaborated with suppliers to negotiate pricing and ensure quality product selection.
Passion for fitness Strength training Exercise program design Motivational coaching Health and wellness Operations management Communication skillsStaff scheduling Hiring decisions Labor management Customer engagement Guest relations Facility maintenance Budget planning Business management