YARET Hernandez
Lamont,CA
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
5
5
years of professional experience
Work History
Office Assistant
United AG.
Lamont, California
04.2016 - 07.2017
- Managed office supplies and inventory for smooth daily operations.
- Assisted in organizing company events and meetings for staff engagement.
- Handled incoming calls and emails to address client inquiries promptly.
- Prepared documents and reports to support team projects efficiently.
- Coordinated appointments and schedules for office personnel as needed.
- Maintained filing systems to ensure easy access to important information.
- Collaborated with team members to improve office workflow and communication.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Answered phone calls and directed them to appropriate personnel.
- Supported the planning and execution of corporate events and meetings.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Facilitated communication within the office and with external partners.
- Managed inventory of office supplies and placed orders when needed.
- Maintained confidentiality of sensitive information and documents.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Assisted in onboarding new employees by providing orientation materials and training resources.
- Delivered messages and ran errands.
Sun Pacific
Fernando Farfan
Lamont, CA
12.2014 - 08.2015
- Collaborated with team members to optimize planting schedules and workflows.
- Conducted routine maintenance on tools and equipment to ensure functionality.
- Followed safety protocols while working in fields and handling chemicals.
- Weeded fields by hand or with specialized tools such as hoes or cultivators.
- Packing and Picking various fruits.
Metro Pcs
Oscar Munguia
Long Beach, California
04.2012 - 11.2014
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
High School Diploma -
Jordan Highschool
Long Beach, CA06-2011
Skills
- Office inventory management
- Document preparation
- Event coordination
- Data entry accuracy
- Scheduling appointments
- Customer service
- Team collaboration
- Communication skills
- Problem resolution
- Time management
- Microsoft Excel
- Confidential information handling
- Clerical support
- Scheduling meetings
- Strong problem solver
- Bilingual fluent Spanish and English
- Meeting planning
- Call handling
- Resourceful
- Office administration
- Appointment scheduling
- Event preparation
- Dedicated team player
Timeline
Office Assistant
United AG.
04.2016 - 07.2017
Sun Pacific
Fernando Farfan
12.2014 - 08.2015
Metro Pcs
Oscar Munguia
04.2012 - 11.2014
High School Diploma -
Jordan Highschool