Yareth Mendoza
El Paso,TX
Summary
Dynamic Floor Manager at JD Finish Line with expertise in inventory management and operational performance optimization. Proven track record in enhancing customer satisfaction and driving sales through compelling visual merchandising and effective team training. Skilled in adapting to fashion trends while fostering a collaborative work environment that boosts employee engagement.
Overview
4
4
years of professional experience
Work History
Floor Manager
JD Finish Line
10.2024 - Current
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of 60+ employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Organized special events and in-store demonstrations that showcased new products, boosting brand awareness and sales performance.
- Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
- Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
- Oversaw visual merchandising for new store openings and store collateral change-outs.
- Conducted regular assessments of store layout, making data-driven adjustments to optimize traffic flow and product visibility.
- Improved store aesthetic by selecting appropriate fixtures and lighting, creating a more inviting atmosphere for customers.
- Maintained strong knowledge of current fashion trends and consumer preferences, applying this insight to create visually appealing merchandise presentations.
- Managed merchandising standards and maintained consistency across distribution channels.
- Contributed to company growth through targeted visual merchandising efforts that aligned with overall business objectives.
Assistant Store Manager
JD Finish Line
04.2024 - 10.2024
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Assistant Store Manager
Foot Locker
08.2022 - 04.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Assistant Store Manager
Lady Foot Locker
10.2021 - 08.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Sales Associate
Lady Foot Locker
08.2021 - 10.2021
- Organized and maintained store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Arts - Real Estate
El Paso Community College
El Paso, TXSkills
- Customer engagement strategies
- Inventory management
- Operational performance optimization
- Scheduling and planning
- Employee scheduling
- Team training and development
- Product promotion
- Operations oversight
- Merchandise presentation
- Compelling visual presentation
- Mannequin presentation techniques
- Fixture selection
- Seasonal displays
- Fashion trend analysis
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Floor Manager
JD Finish Line
10.2024 - Current
Assistant Store Manager
JD Finish Line
04.2024 - 10.2024
Assistant Store Manager
Foot Locker
08.2022 - 04.2024
Assistant Store Manager
Lady Foot Locker
10.2021 - 08.2022
Sales Associate
Lady Foot Locker
08.2021 - 10.2021
Associate of Arts - Real Estate
El Paso Community College
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