Yareth Urkonis
Staten Island
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mixologist
286 SOUTH/ WATERSIDE
01.2018 - Current
- Streamlined bar operations by creating efficient workstations and implementing clear procedures for daily tasks.
- Showcased expertise in mixology at industry events, representing the establishment''s commitment to excellence in beverage service.
- Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
- Maintained a clean, safe, and organized work environment in compliance with health codes and company standards.
- Enhanced customer satisfaction by creating unique and innovative cocktail recipes tailored to individual preferences.
- Provided exceptional guest experiences through personalized recommendations, engaging interactions, and prompt service.
- Prepared classic, modern, and unique cocktails for each customer.
- Stored supplies according to bar policies and health code requirements.
- Input orders into system at point of sale and created guest checks.
- Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Created attractive bar displays by strategically arranging bottles and glasses.
Mixologist
Castleton Corners Pub
02.2019 - 10.2022
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
- Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
- Prepared classic, modern, and unique cocktails for each customer.
- Stored supplies according to bar policies and health code requirements.
- Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
- Input orders into system at point of sale and created guest checks.
- Maintained an expert knowledge of classic cocktails as well as emerging trends in mixology to continually refine skillset.
- Created customer loyalty program, boosting repeat business and enhancing customer engagement.
- Elevated customer experience with personalized drink recommendations based on individual preferences.
- Adapted quickly to changing health regulations, ensuring compliance and uninterrupted business operations.
- Organized and executed high-volume event nights, maintaining quality and speed under pressure.
Education
BACHELOR OF ARTS - PSYCHOLOGY, CRIMINAL JUSTICE
BROOKLYN COLLEGE, CUNY
BROOKLYN, NY01.2016
Skills
- Proficient in POS Systems
- Customer Service Excellence
- Proficient Multi-Tasker
- Strategic Inventory Oversight
- Cleanliness and hygiene
- Responsible alcohol service
- Professional appearance
- Suggestive selling
- Bilingual
Certification
- Qualifying Certificate in Food Protection
Languages
Spanish
Full Professional
Timeline
Mixologist
Castleton Corners Pub
02.2019 - 10.2022
Mixologist
286 SOUTH/ WATERSIDE
01.2018 - Current
BACHELOR OF ARTS - PSYCHOLOGY, CRIMINAL JUSTICE
BROOKLYN COLLEGE, CUNY
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