Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Yari Marquez

Hartford,CT

Summary

Dynamic Shift Leader with a proven track record at Dunkin Donuts, excelling in team motivation and customer service. Enhanced operational efficiency through effective inventory management and compliance with health regulations. Recognized for resolving customer issues promptly, fostering loyalty, and maintaining high standards of food safety and quality.

Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associate position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Shift Leader

Dunkin' Donuts
08.2016 - 12.2025
  • Supervised daily operations, ensuring optimal service and product quality during peak hours.
  • Trained and mentored team members on customer service protocols and operational procedures.
  • Implemented inventory management strategies to reduce waste and improve supply chain efficiency.
  • Monitored compliance with health and safety regulations, fostering a safe work environment.
  • Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained and mentored new team members on standard procedures and customer service excellence.

Sales Associate

Home Goods Distribution
11.2012 - 04.2013
  • Cultivated strong customer relationships to enhance loyalty and repeat business.
  • Executed sales strategies to achieve targeted goals and optimize revenue streams.
  • Provided product knowledge and recommendations, improving customer satisfaction rates.
  • Trained and mentored junior staff on effective sales techniques and best practices.

Education

High School Diploma -

Weaver High School
Hartford, CT
06-2010

Skills

  • Positive attitude
  • Team leadership
  • Customer service focus
  • Strong verbal and written communication
  • Client service
  • Verbal and written communication
  • Shift leadership
  • Multitasking Abilities
  • Organizational skills
  • Customer service
  • Active listening
  • Teamwork
  • Cash handling

Languages

Spanish
Full Professional
English
Full Professional

Interests

  • Video Gaming
  • Reading
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I like working with my hands and fixing things
  • Dancing
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Food Tourism
  • I enjoy cooking for friends and family gatherings
  • Baking
  • Watching Movies and TV Shows
  • Music
  • Cooking
  • Strategy Games
  • Virtual Reality
  • I like trying new recipes and food trends
  • Road Trips

Timeline

Shift Leader

Dunkin' Donuts
08.2016 - 12.2025

Sales Associate

Home Goods Distribution
11.2012 - 04.2013

High School Diploma -

Weaver High School