Overview
Work History
Education
Skills
Timeline
Generic

Yarelis Mercedes Diaz

Yonkers

Overview

6
6
years of professional experience

Work History

Scan Operator

MetaSource
Elmsford
01.2025 - 06.2025
  • Monitored progress of scans throughout the day in order to ensure timely completion.
  • Operated scanner equipment to scan documents into electronic format.
  • Reviewed scanned images for accuracy prior to archiving or sending out for processing.

Remote Customer Service Representative

GCS
Long Island City
05.2023 - 11.2023
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Provided pre-trip information and answered questions for travelers.
  • Maintained a high level of customer satisfaction by providing accurate and helpful responses.

Team Member

Amazon Warehouse
Staten Island
02.2020 - 11.2021
  • Received deliveries, scanned packages and updated orders in internal database
  • Recognized defective material and reported issues to management
  • Packed and labeled merchandise to prepare for loading and shipment to customers.

Office Assistant

Scan Mullaly Recreation Center
The Bronx
05.2019 - 07.2019
  • Answered telephone calls and assisted callers with what they needed
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.

Athletics Department

Riverbank State Park
New York
04.2019 - 07.2019
  • Greeted visitors, assessed needs and directed to appropriate personnel
  • Monitored and Supervised Gym/Fitness Room
  • Logged peoples memberships who were in use of the Fitness Room.

Education

High School Diploma -

Providing Urban Learners Success
The Bronx, NY

Skills

  • Microsoft Office
  • Document scanning
  • Customer service
  • Time management
  • Organization
  • Strong problem solver
  • Fluent in English and Spanish

Timeline

Scan Operator

MetaSource
01.2025 - 06.2025

Remote Customer Service Representative

GCS
05.2023 - 11.2023

Team Member

Amazon Warehouse
02.2020 - 11.2021

Office Assistant

Scan Mullaly Recreation Center
05.2019 - 07.2019

Athletics Department

Riverbank State Park
04.2019 - 07.2019

High School Diploma -

Providing Urban Learners Success
Yarelis Mercedes Diaz