Yaribeth Montes
Casselberry,FL
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments..
Overview
12
12
years of professional experience
Work History
Mail Processing Clerk
United States Post Office
05.2016 - Current
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Enhanced team productivity with effective communication and collaboration during high-volume periods.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Collaborated with colleagues across departments to streamline workflows and improve overall organizational efficiency within the mailroom environment.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
Merchandise Associate
Walt Disney World Parks And Resorts
06.2014 - 05.2016
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Boosted sales performance through effective merchandising strategies and visually appealing displays.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Collaborated with store management to develop strategic plans for merchandise placement and promotion.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Aided loss prevention efforts by adhering to company policies and accurately completing transactions at the point of sale system.
Casino Table Games Dealer
San Juan Marriott Resort & Stellaris Casino
08.2011 - 05.2014
- Enhanced customer experience by providing efficient and courteous service at the gaming tables.
- Ensured game integrity by strictly adhering to casino policies and procedures for dealing various table games.
- Promoted a friendly atmosphere with engaging interactions, contributing to an increase in returning players.
- Managed gaming chips accurately, ensuring proper payouts for winning bets and precise collections of losing bets.
- Assisted new players by explaining rules and strategies, increasing their confidence and enjoyment at the table.
- Maintained strong communication with pit bosses regarding any suspicious activities or potential security threats observed on the casino floor.
- Handled high-pressure situations calmly during peak hours or large-scale events, ensuring smooth gameplay for all customers involved.
- Demonstrated flexibility in working across different game types as needed to accommodate fluctuating staffing levels or guest preferences.
Education
No Degree - Accounting
Sistema Universitario Ana G Mendez - Universidad Del Este
Carolina, PRHigh School Diploma -
Fort Buchanan, Antilles High School
Guaynabo, PR05.2009
Skills
- Retail Sales
- Distribution Services
- Post Office Operations
- Problem-Solving Skills
- Customer Service
- Time Management
- Multitasking
- Mail Sorting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Mail Processing Clerk
United States Post Office
05.2016 - Current
Merchandise Associate
Walt Disney World Parks And Resorts
06.2014 - 05.2016
Casino Table Games Dealer
San Juan Marriott Resort & Stellaris Casino
08.2011 - 05.2014
No Degree - Accounting
Sistema Universitario Ana G Mendez - Universidad Del Este
High School Diploma -
Fort Buchanan, Antilles High School
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