Hi, I’m
Yaricelis Lopez
Summary
Motivated student in the carpentry program with a strong passion for craftsmanship and a keen eye for detail. Eager to leverage technical skills and knowledge gained through hands-on training to secure an entry-level position in the retail industry. Committed to delivering exceptional customer service and contributing to a positive shopping experience. Seeking an opportunity to apply dedication, work ethic, and ability to thrive in a fast-paced environment.
Overview
2
years of professional experience
2
Certification
Work History
Hamshaw Lumber
Sales Associate
03.2025 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Demonstrated effective listening to understand customers' lumber needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
Dunkin'
Crew Member
09.2023 - 03.2024
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Franklin County Technical SchoolTurners Falls, MA
from Carpentry
University Overview
Anticipated graduation: May,27, 2025
Skills
- Lifting techniques
- Ergonomics
- Locate emergency equipment
- Hand tools maintenance
- Power tools maintenance
- Reading a tape measure
- Time-management
- Flexibility
- Accepting direction
- Cash handling accuracy
- Reliable and punctual
- Listening skills
- Teamwork and collaboration
Awards
- Honor roll
Summary Of Skills
Demonstrate appropriate safe body mechanics including appropriate lifting techniques and ergonomics, Locate emergency equipment, Demonstrate use storage, and maintenance of all related hand and power tools, Read a tape measure to 1/16'', Ability to interact with customers, vendors, co-workers, and all levels of management, Identify and practice professional time-management and attendance behaviors including punctuality, reliability, planning and flexibility, Demonstrate ability (both verbally and non-verbally) to accept direction and constructive criticism and to implement solutions to change behavior, Work productively with individuals and in teams.
Certification
- OSHA 10 construction
- Hot work safety program
Languages
Spanish
Limited Working
Timeline
Sales Associate
Hamshaw Lumber
03.2025 - Current
Crew Member
Dunkin'
09.2023 - 03.2024
Franklin County Technical School
from Carpentry
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