Yaricxa Rodriguez-Soto
Nacogdoches
Summary
Dynamic bilingual professional with a proven track record at Angelina College, excelling in roles requiring exceptional communication and organizational skills. Expert in leveraging Microsoft Office to enhance efficiency and foster positive client relationships, leading to significant achievements in customer service and administrative efficiency. Demonstrates a quick learning ability and outstanding teamwork capabilities, ensuring seamless operations and client satisfaction.
Overview
6
6
years of professional experience
Work History
Work Study Student
Angelina College
08.2024 - 12.2024
- Answering and directing incoming calls, greeting and escorting students and visitors, scanning and filing paperwork, entering information into databases, maintaining cleanliness and organization of the department, and assisting with projects.
- Utilized strong time management skills to balance multiple responsibilities effectively.
Dental Receptionist
General Dentistry
04.2023 - 08.2024
- Provided translation assistance as necessary.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Communicated with insurance companies to verify patient coverage.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Helped patients complete necessary medical forms and documentation.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed office logistics by scheduling appointments, confirming appointments, and collecting payments.
Customer Service Representative
Gaddys Medical
01.2020 - 04.2023
- Provided translation assistance as necessary.
- Communicated with insurance companies to verify patient coverage.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled preparation of patient supplies ready for monthly pick-up.
Leasing Manager
The Magnolia Apartments
01.2019 - 01.2020
- Provided translation assistance as necessary.
- Collected, completed, and processed lease applications.
- Managed payment procedures.
- Showcased model apartment unit to potential residents.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
Education
High School Diploma -
Nacogdoches High School
Nacogdoches, TX2014
Skills
- Bilingual
- Quick learner, active listening skills, eager to acquire new skills and experiences
- Excellent people skills and great team player
- Great communication skills, both verbal and written
- Filling, documenting, and organizational skills, along with other office requirements
- Computer proficient in programs like Microsoft Word, Excel, and PowerPoint
Timeline
Work Study Student
Angelina College
08.2024 - 12.2024
Dental Receptionist
General Dentistry
04.2023 - 08.2024
Customer Service Representative
Gaddys Medical
01.2020 - 04.2023
Leasing Manager
The Magnolia Apartments
01.2019 - 01.2020
High School Diploma -
Nacogdoches High School
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