Yarielis Pizarro Paz
Lutz,FL
Summary
Results-focused supervisor offering years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in effective handling of service issues and customer communications. Customer-focused, visionary-thinking Retail Manager with over years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand.
Overview
9
9
years of professional experience
Work History
Administration Officer
NAEP Partners Victory Charter School Tampa
13901 Sheldon Rd Tampa Fl 33626
08.2022 - Current
- Processed purchase orders, service contracts and financial reports.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Aided colleagues, managers and customers through regular communication and assistance.
- Drafted and distributed invoices for outstanding payments.
- Managed daily payment processing and drafted related financial documents.
- Standardized office structures and processes to promote collaboration and increased performance.
- Managed team petty cash, purchase orders and account transactions.
Assistant Manager
Footlocker.com Inc.
27001 Us Hwy 19 N Clearwater Fl 33761
05.2020 - 08.2022
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Reduced financial discrepancies to minimize threats to health and productivity of business.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed strategy to increase sales and drive profits.
Apparel Associate
Finish Line
9409 Us -19 S Port Richey, Fl 34668
05.2021 - 06.2022
- Maintained loss prevention standards by monitoring and observing customers on sales floor.
- Displayed and organized products in store to help customers locate products easily.
- Created stunning displays to capture customer attention. And increase sales.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
Assistant Manager
Finishline
9409 Us-19 S Port Richey, Fl 34668
Nov - 05.2021
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Monitored security and handled incidents calmly.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Increased employee performance and job satisfaction to strengthen retention and engagement
- Reviewed sales and gross profit report to assess company efficiency
- Monitored security to protect employees, customers and property
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Made hiring recommendations to increase company's productivity and profitability with quality workers
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals
- Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line
- Assisted in organizing and overseeing assignments to drive operational excellence
- Strengthened operational efficiency to remain cost-effective while maintaining quality service
- Reduced financial discrepancies to minimize threats to health and productivity of business
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Developed organizational structure to outline and direct rules, roles and responsibilities
- Established objectives to offer team members clear roadmap to help company achieve overall goals
Supervisor
Finishline Jd Corp
8149 Citrus Park Town Center Mall Tampa ,Fl 33625
03.2020 - 11.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
- Measured team performance and reported metrics to leadership team members.
- Interviewed, hired and trained new employees for position.
- Worked with management team to implement proper division of responsibilities.
- Maintained compliance with company policies, objectives and communication goals.
- Audited and documented all processes and procedures for new accounts department.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Sales Associate
Boost Mobile Park Wireless
2289 E Bearss Ave , Tampa Fl 33613
02.2019 - 08.2019
- Maintained organized, presentable merchandise to drive continuous sales.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained records related to sales, returns and inventory availability.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Store Manager
Cricket Wireless All In One Solutions
6906 N Armenia Ave ,Tampa 33604
08.2019 - 05.2020
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Oversaw, trained and encouraged promoting culture of efficiency and performance.
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
- Analyzed and interpreted store trends with facilitate planning.
- Managed, hired and developed top talent to strengthen workflow and productivity.
- Developed new store location from ground up by hiring and training efficient team.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Trained and developed new associates on POS system and key sales tactics, which improved process flows.
- Trained and supervised all new associates in grocery, produce and administrative departments.
- Boosted revenue by developing and deploying strategies to effectively improve operations.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Coached sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings .
- Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
- Hired, trained and evaluated personnel in sales and marketing.
Store Manager /Assistant Manager
Cricket Wireless Suncome
8501 N Florida Ave , Tampa Fl 33604
02.2018 - 02.2019
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels .
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Created work schedules according to sales volume and number of employees.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Analyzed and interpreted store trends with facilitate planning.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
- Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
- Increased profits through effective training and troubleshooting profit loss areas.
- Coached sales associates on product knowledge by using training tools.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Boosted revenue by developing and deploying strategies to effectively improve operations.
Cashier
Foot Action
University Mall , Tampa Fl
05.2017 - 02.2018
- Checked prices for customers and processed items sold by scanning barcodes.
- Counted cash in register drawer at beginning and end of shift.
- Operated cash register for cash, check and credit card transactions with accuracy.
- Reviewed and resolved differences between accounting information and cash drawer.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Trained as provided back-up coverage to provide customers with optimal support.
- Reviewed weekly sales circulars and monitored price changes.
- Helped over guests every day by processing payments, monitoring reward accounts and resolving service concerns.
- Worked closely with solving problems and handle customer concerns.
Cashier
Foot Locker Inc.
University Mall Tampa Fl
09.2015 - 05.2017
- Checked prices for customers and processed items sold by scanning barcodes.
- Counted cash in register drawer at beginning and end of shift.
- Operated cash register for cash, check and credit card transactions with accuracy.
- Reviewed and resolved differences between accounting information and cash drawer.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed weekly sales circulars and monitored price changes.
- Helped over guests every day by processing payments, monitoring reward accounts and resolving service concerns.
- Worked closely with solving problems and handle customer concerns.
- Assisted customers with special services, account updates and promotional options.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items and join reward programs
Sales Associate /Cashier
Crazy 8
03.2015 - 05.2015
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Maintained organized, presentable merchandise to drive continuous sales.
- Tracked stock using company inventory management software.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Engaged with customers to build rapport and loyalty
Cashier /Sales Associate
New York & Company Inc.
09.2014 - 08.2015
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register for cash, check and credit card transactions with accuracy.
- Checked prices for customers and processed items sold by scanning barcodes.
- Reviewed and resolved differences between accounting information and cash drawer.
- Counted cash in register drawer at beginning and end of shift.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Assisted customers by answering questions and fulfilling requests.
Education
High School Diploma -
West University High School
Tampa Fl01.2018
Skills
- Order management
- Team leadership and coaching
- Maximizing profitability
- POS systems
- Goals and performance
- Excellent customer service skills
- Customer relations
- Training and development
- Order processing
- Systems and software programs
- Merchandising expertise
- Customer-oriented
- Merchandising
- Store displays
- Bank deposit procedures
- Accurate money handling
Timeline
Administration Officer
NAEP Partners Victory Charter School Tampa
08.2022 - Current
Apparel Associate
Finish Line
05.2021 - 06.2022
Assistant Manager
Footlocker.com Inc.
05.2020 - 08.2022
Supervisor
Finishline Jd Corp
03.2020 - 11.2020
Store Manager
Cricket Wireless All In One Solutions
08.2019 - 05.2020
Sales Associate
Boost Mobile Park Wireless
02.2019 - 08.2019
Store Manager /Assistant Manager
Cricket Wireless Suncome
02.2018 - 02.2019
Cashier
Foot Action
05.2017 - 02.2018
Cashier
Foot Locker Inc.
09.2015 - 05.2017
Sales Associate /Cashier
Crazy 8
03.2015 - 05.2015
Cashier /Sales Associate
New York & Company Inc.
09.2014 - 08.2015
Assistant Manager
Finishline
Nov - 05.2021
High School Diploma -
West University High School