Yarimar Suarez
Orlando,FL
Summary
Hardworking and enthusiastic with strong multitasking and organizational skills eager to secure entry-level Financial services position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Relationship Banker I (Teller) Vault Custodian
Regions Bank
Winter Park, FL
08.2023 - Current
- Provide a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions
- Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution
- Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank
- Assists branch and fellow team members with basic tasks to aid in customer problem resolution
- Refers customers to an internal team of experts when more complex financial goals and needs are recognized
Assistant Leader
Amscot Financial
Winter Park, FL
11.2020 - 08.2022
- Team Support
- Cash handling
- Check cashing transactions
- Cash Advances
- Collection calls
- Bill payment transactions
- Appointment calls
- Notary Services
- Western Union transactions
- Check and organize Reports and Paper Work
- Drawer, ATM, Vault, Drop and Store Balancing
- In charge of performing a safe closing procedures
Administrative Assistant
Yellow Helmet
Orlando, FL
01.2018 - 11.2020
- Receive calls from customers, suppliers, banks.
- Organize or schedule interviews and appointments
- Responsible of documentary process of new clients and contractors
- Responsible of documentary process of new employees.
- General file management, contracts, customer, supplier and other links documents that must rest in the administrative office.
- Responsible of sending information and support to accounting
- Responsible of making payments to suppliers
- Responsible of other functions assigned within the normal operation of the company
Costumer Service Associate
Home Depot
Orlando, FL
12.2018 - 01.2019
- Provide fast, friendly service by actively seeking out costumers to assess their needs and provide assistance.
- Provide information to costumer, orders returns, transferring deliveries and special orders.
- Provide special care that orders are right and fulfilled.
- Resolve customers service or billing complaint by performing activities such as exchanging merchandise, refunding money or adjusting bills.
- Refer unsolved customer grievances to designated department for father investigation.
- Help costumers with credit card application.
Education
Associate of Arts - Business Administration
Valencia College
Orlando, FL04.2024
Skills
- Bilingual (Spanish and English)
- Team Building and Leadership
- Positive Attitude
- Result Oriented
- Supportive Management
- Time Management Skills
- Excellent Communication and Listening Skills
Certification
Microsoft Excel 2019
Certified Brach Collector
Certified Notary Public
Timeline
Relationship Banker I (Teller) Vault Custodian
Regions Bank
08.2023 - Current
Assistant Leader
Amscot Financial
11.2020 - 08.2022
Costumer Service Associate
Home Depot
12.2018 - 01.2019
Administrative Assistant
Yellow Helmet
01.2018 - 11.2020
Associate of Arts - Business Administration
Valencia College