Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yaris Diaz

Kissimmee,FL

Summary

Proven track record in office administration and customer service, notably at A & C Elderly Care. Excelled in organization and verbal communication, enhancing team productivity and client satisfaction. Mastered HIPAA compliance and document preparation, achieving a significant reduction in customer wait times. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Secretary position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Alert Receiving Associate with extensive knowledge of warehouse organization and safety. Committed to high-quality department operations with strong knowledge of shipping documents and quality assurance protocols. Successful at collaborating with other team members to facilitate scheduling and accurate inventory management. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination.

Overview

11
11
years of professional experience

Work History

Secretary

A & C Elderly Care
09.2023 - 12.2024
  • Coordinated scheduling effectively among team members to maximize productivity while minimizing customer wait times.
  • Using computers, Tablets, and other electronic equipment, formats and types a full range of correspondence, reports, etc.
  • Organizes and maintains files (including confidential files);
  • Maintains, updates and reviews references materials and manuals.
  • Managing and distributing information in the office.
  • Updating files photocopying, faxing, answering phone calls.
  • Takes notes and/ or metting minutes
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.

Caregiver

HomeWatch Caregiver of Phillips
03.2024 - 06.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Personal Care Assistant

A & C Elderly Care LLC
03.2021 - 08.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Scheduled and accompanied clients to medical appointments.

Stocker /Store Front Cashier

Marshalls & HomeGoods
10.2022 - 07.2023
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Maintained stockroom records and generated reports for management.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.

Receiving Clerk

Amazon Warehouse Associate
03.2018 - 12.2019
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.

Personal Care Assistant

A & C Elderly Care LLC
10.2016 - 12.2017
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Personal Care Assistant

Handz-on
01.2015 - 10.2016
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
  • Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Maintenance Crew Member

Diversified Maintenance
04.2014 - 01.2015
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Increased team productivity through effective communication and collaboration on maintenance tasks.
  • Solved complex mechanical problems using critical thinking skills and extensive knowledge of tools, materials, and techniques.

Education

Caregiver - HIPPA For The Home Care Staff

Relias
Morrisville, NC
06.2024

Caregiver - First Aid For Home Caregives

Relias
Morrisville, NC
06.2024

Caregiver - Dementia Training For Caregivers

JEA Senior Living
05.2024

Caregiver - The Fundamentals of Adult Family Homes

The Arc Fond Du Lac
05.2024

Caregiver - Caregiver

Care Academy
Boston, MA
04.2024

Adult, Child, Infant CPR & AED Training (BLS) - CPR

Postgraduate Institute For Medicine
01.2024

Caregiver - Personal Protective Equipment For Home Care

Care Academy
Boston, MA
01.2024

Caregiver - Working With An Aging Population

Care Academy
Boston, MA
01.2024

Caregiver - Overview of Covid-19

Care Academy
Boston, MA
01.2024

Caregiver - Maintaining A Clean & Healthy Environment

Care Academy
Boston, MA
01.2024

High School Diploma -

Hartford High School
Hartford, CT
06.2022

Skills

  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization
  • Keyboarding skills
  • Appointment Scheduling
  • File Management
  • Document Preparation
  • Calendar Management
  • Dementia Care
  • Work Excel
  • Microsoft Office
  • Works well under Pressure
  • Communication Skills
  • Alzheimer's Care
  • Record preparation
  • HIPAA guideline compliance
  • Clear Communication
  • Customer relations and communications
  • Data Entry

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Caregiver

HomeWatch Caregiver of Phillips
03.2024 - 06.2024

Secretary

A & C Elderly Care
09.2023 - 12.2024

Stocker /Store Front Cashier

Marshalls & HomeGoods
10.2022 - 07.2023

Personal Care Assistant

A & C Elderly Care LLC
03.2021 - 08.2023

Receiving Clerk

Amazon Warehouse Associate
03.2018 - 12.2019

Personal Care Assistant

A & C Elderly Care LLC
10.2016 - 12.2017

Personal Care Assistant

Handz-on
01.2015 - 10.2016

Maintenance Crew Member

Diversified Maintenance
04.2014 - 01.2015

Caregiver - HIPPA For The Home Care Staff

Relias

Caregiver - First Aid For Home Caregives

Relias

Caregiver - Dementia Training For Caregivers

JEA Senior Living

Caregiver - The Fundamentals of Adult Family Homes

The Arc Fond Du Lac

Caregiver - Caregiver

Care Academy

Adult, Child, Infant CPR & AED Training (BLS) - CPR

Postgraduate Institute For Medicine

Caregiver - Personal Protective Equipment For Home Care

Care Academy

Caregiver - Working With An Aging Population

Care Academy

Caregiver - Overview of Covid-19

Care Academy

Caregiver - Maintaining A Clean & Healthy Environment

Care Academy

High School Diploma -

Hartford High School
Yaris Diaz