Yarisbel Cedeno
Laredo,TX
Summary
Dedicated and bilingual Certified Clinical Medical Assistant (CCMA) with strong knowledge of medical terminology, anatomy, infection control, and patient care. Skilled in obtaining vital signs, performing EKGs, phlebotomy, administering injections, and supporting physicians during exams and procedures. Experienced in maintaining medical records, scheduling appointments, and assisting patients with professionalism and compassion. Brings 4+ years of customer service, leadership, and training experience, ensuring excellent communication, teamwork, and patient satisfaction.
Overview
5
5
years of professional experience
Work History
Certified Trainer
Chick-fil-A
02.2023 - Current
- Trained and mentored new team members, fostering a supportive and efficient workplace.
- Ensured compliance with health, safety, and sanitation standards.
- Developed structured training programs to improve team performance and customer care.
- Recognized for leadership, adaptability, and strong communication skills.
Team Member
Whataburger
08.2022 - 01.2023
- Delivered high-quality customer service in a fast-paced environment.
- Maintained organization and cleanliness while assisting in daily operations.
- Resolved customer concerns with professionalism and care.
Manager
Popeyes Louisiana Kitchen
01.2021 - 05.2022
- Supervised daily operations and coached team members to reach performance goals.
- Oversaw safety procedures, scheduling, and team development.
- Improved customer satisfaction through problem-solving and service excellence.
Education
Certified Clinical Medical Assistant (CCMA) -
Stepful
Associate of Science -
Laredo Community College
High School Diploma -
John B. Alexander High School
Skills
- Catheterization
- Patient Care
- EKGs
- Ultrasounds (basic)
- Minor Procedure Assistance
- EMR/EHR Systems
- Medical Billing & Coding
- Insurance Authorizations
- Scheduling
- Records Management
- Communication
- Patient Education
- Customer Service
- Problem Solving
- Leadership & Team Training
Additional Highlights
- Bilingual (English/Spanish) - able to communicate effectively with diverse patient populations
- Strong foundation in healthcare procedures and patient interaction
- Proven leadership and ability to adapt quickly to clinical settings
Core Competencies
Phlebotomy, Venipuncture, Injections, Specimen Preparation, Catheterization, Patient Care, EKGs, Ultrasounds (basic), Minor Procedure Assistance, EMR/EHR Systems, Medical Billing & Coding, Insurance Authorizations, Scheduling, Records Management, Communication, Patient Education, Customer Service, Problem Solving, Leadership & Team Training, English, Spanish (bilingual)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Certified Trainer
Chick-fil-A
02.2023 - Current
Team Member
Whataburger
08.2022 - 01.2023
Manager
Popeyes Louisiana Kitchen
01.2021 - 05.2022
Associate of Science -
Laredo Community College
High School Diploma -
John B. Alexander High School
Certified Clinical Medical Assistant (CCMA) -
Stepful