Yarissa Clase
Tampa,Fl
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Family Support Worker position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Family Support Worker position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Family Support Worker
Thompson Child & Family Focus
05.2023 - Current
- Developed rapport to create safe and trusting environment for care.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Monitored progress and documented patient health status changes to keep care team updated.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Developed and implemented programs to support children's mental health and well-being.
Courier Contractor
US Pack Logistics
09.2022 - 04.2023
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Followed company policies and procedures during shift.
- Verified package information to check for accuracy and completeness.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Logged delivery information in tracking systems to enable real-time delivery status.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Utilized GPS navigation systems to navigate faster routes.
- Contacted customers to confirm delivery details and locations.
Customer Service Rep
General Dynamics
01.2016 - 04.2017
- Answering phones, data entry and quality assurance of foreign contact and travel reporting, as well as the scheduling of source interviews
- Served as primary points of contact for users experiencing technical issues with the system
- Assist Intelligence and Operations Analysts in order to perform analysis of all collections in order to identify potential threats and their associated trends.
Sales Associate
True Religion
06.2015 - 04.2016
- Greet and acknowledge every customer, maintaining solid product knowledge
- Maintain an awareness of all promotions and advertisements
- Assist in floor moves, merchandising, display maintenance, and housekeeping
- Assist in processing and replenishing merchandise and monitoring floor stock
- Assist in completing price changes within the department
- Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips
- Reconcile daily sales and prepare deposits and end of day reports for management
- Utilize a working knowledge of all retail merchandise including price, any special product considerations, and stock location in-store and in the back stockroom
- Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display
- Communicate all damages and wrong shipments to store management
- Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed
- Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation.
Sales Associate
Charlotte Russ
05.2015 - 12.2015
- Greet and acknowledge every customer, maintaining solid product knowledge
- Maintain an awareness of all promotions and advertisements
- Assist in floor moves, merchandising, display maintenance, and housekeeping
- Assist in processing and replenishing merchandise and monitoring floor stock
- Assist in completing price changes within the department
- Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips
- Reconcile daily sales and prepare deposits and end of day reports for management
- Utilize a working knowledge of all retail merchandise including price, any special product considerations, and stock location in-store and in the back stockroom
- Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display
- Communicate all damages and wrong shipments to store management
- Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed
- Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation.
Event Planner
Metz Culinary
08.2014 - 04.2015
- Planned events, design and production while managing all project delivery elements within time limits
- Served as a liaise with clients to identify their needs and to ensure customer satisfaction
- Conducted market research, gather information and negotiate contracts prior to closing any deals
- Propose ideas to improve provided services and event quality
- Organize facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc
- Ensure compliance with insurance, legal, health and safety obligations
- Specify staff requirements and coordinate their activities
- Cooperate with marketing and PR to promote and publicize event
- Proactively handle any arising issues and troubleshoot any emerging problems on the event day
- Conduct pre- and post – event evaluations and report on outcomes
Education
High School Diploma -
Middleton High School
Tampa, FL06.2014
Skills
- Professional phone etiquette, Accurate and detailed, Excellent communication skills, Excellent planner and coordinator, Customer Service-oriented, Works well under pressure, Accurate and detailed, Pleasant demeanor
- Prepare Reports
- Client Education
- Child Development
- Community Resources
- Effective Working Relationships
Languages
Spanish
Native or Bilingual
Timeline
Family Support Worker
Thompson Child & Family Focus
05.2023 - Current
Courier Contractor
US Pack Logistics
09.2022 - 04.2023
Customer Service Rep
General Dynamics
01.2016 - 04.2017
Sales Associate
True Religion
06.2015 - 04.2016
Sales Associate
Charlotte Russ
05.2015 - 12.2015
Event Planner
Metz Culinary
08.2014 - 04.2015
High School Diploma -
Middleton High School
Similar Profiles
RAVEN GOINSRAVEN GOINS
MST Program Director at Thompson Child & Family FocusMST Program Director at Thompson Child & Family Focus
Kevis ParkerKevis Parker
Case Manager at Thompson Child And Family FocusCase Manager at Thompson Child And Family Focus
Goldie MobleyGoldie Mobley
Registered Nurse at Thompson Child And Family Focus ConnectRegistered Nurse at Thompson Child And Family Focus Connect