Yarissi Ulloa
Brooklyn,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Supervisor of Operations
Jen's Squikyclean LLC.
03.2021 - Current
- Trained new employees and delegated daily task and responsibilities.
- Completed shift opening and closing procedures.
- Resolved customers complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized areas for best work conditions.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Conducted routine inspections to check qualities and compliance with established specifications.
- Built performance oriented culture with satisfied, hardworking employees by clearly highlighting employees success and developing leaders from within.
- Delivered training to more than 20+ employees on successful work processes and productivity strategies.
- Developed job assignments for different teams, planned schedules and strengthened organizations of task flows.
- Delivered training and leadership to teams to boost performance and help team members achieve performance targets.
- Supervised ongoing daily production phases.
- Develop and implement new processes and procedures to streamline operations.
- Manage staff hiring, training, and supervision.
Medical Assistant Extern
Dr. Vincent Brandeis
02.2021 - 05.2021
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Maintained clean and safe clinic environment to prevent injuries.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected histories, vitals, and current complaints via patient interviews.
- Scheduled appointments and tests to coordinate patient care.
- Welcomed patients and inquired about wellbeing since last treatment.
- Helped with patient preparation and recovery to support patient comfort and well-being.
- Communicated with patients and families to answer questions and provide reassurance.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Assisted Doctor with over 10+ patients with examinations.
Overnight Shift Supervisor
CVS Pharmacy
08.2018 - 02.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Troubleshot equipment to reduce service calls and downtime.
Medical Records Specialist/Administrative Assistant
NRI Group LLC
10.2013 - 09.2016
- Prepare charts for case managers in order to have better understanding of their clients past and present substance and or alcohol history.
- Maintain attendance of clients in tracking system up-to-date.
- File and print documents for case managers.
- Responsible for document management systems.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Kept accurate log of requests for medical information and records.
- Maintained patient confidence by keeping patient records information confidential.
- Reviewed charts and flagged incomplete or inaccurate information.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Maintained patient records in compliance with security regulations.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Maintained patient charts and accurately recorded new information.
- Reviewed recordkeeping procedures for patients.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Printed and photocopied documents to provide patients with copies of medical records.
- Input data into computer programs and filing systems.
- Enter client data into OASAS tracking system for over 100+ clients.
- Reviewed implementation and efficiency of quality and inspection of materials and products to ensure finished product quality.
Education
No Degree - Medical Assisting
Mandl School
New York, NYSkills
- Recruitment and Hiring
- Staff Evaluation
- Team Development
- Regulatory Compliance
- Employee Supervision
- Scheduling
- Bookkeeping
- Workflow Planning
- Strategic Planning
- Staff Training
- Quality Assurance
- Verbal and Written Communication
- Microsoft Office
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Supervisor of Operations
Jen's Squikyclean LLC.
03.2021 - Current
Medical Assistant Extern
Dr. Vincent Brandeis
02.2021 - 05.2021
Overnight Shift Supervisor
CVS Pharmacy
08.2018 - 02.2020
Medical Records Specialist/Administrative Assistant
NRI Group LLC
10.2013 - 09.2016
No Degree - Medical Assisting
Mandl School
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