Hardworking employee with strong work ethic who's always willing to go above and beyond to attend guest quickly and surpass expectations. Highly-motivated with desire to take on new challenges. I always take pride and enjoy what i do.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Breakfast Attendant
Best Western Plus Hotel
Houston, TX
02.2022 - 01.2024
This job required early hours.
Prep foods such as eggs, omelets, sausage patties, sausage links, biscuits with gravy, and batter.
Set out and arranged cold foods such as cereal, muffins, sweet rolls, breads,and bagels for self-service area.
Set out juice, milk, teas, and coffee dispensary.
Wiped down tables and removed trash to provide a clean, welcoming dining environment.
Provided excellent customer service by responding promptly to guest requests and inquiries.
Broke down the breakfast buffet area at the end of the service period, disposing of trash, storing leftover food and equipments. Wash dishes, clean, sweep, mop, and restock displays for the next day.
Monitoring and controlling inventory, and notifying the management when supplies are low along with doing the weekly truck order and placing the delivery order where they belonged.
Night Auditor
La Quinta Inn & Suites
Houston, TX
11.2019 - 01.2022
Accomplished a mixture of guest services, accounting and administrative duties
Handled night audit paperwork.
Answered telephone calls from guest related to billing inquiries, complaints, and needs.
Managed late check-ins and provided information on hotel amenities, including dining establishments, pool hours and room service.
Informed housekeeping staff of rooms vacated and ready for cleaning.
Prepped basic food service by setting up continental breakfast and restocking coffee,and tea supplies.
Performed routine maintenance tasks around the lobby area such as cleaning up, stocking coffee and tea station, and mopping before my shift is over.
Manager
Burger King
Chester, VA
02.2017 - 05.2019
Filled out paper work and supervising.
Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Sustain cash handling, confidentiality, and safety standards.
Trained new employees.
Dealt with customer complaints and always strived to find the best solutions.
Responsible for ordering, accounting, and maintenance for all food and paper inventories.
Unloaded and stocked inventory items as needed.
Accountable for weekly scheduling assign to employees.