Yaritza Cruz-Baez
Chicopee,MA
Summary
Experienced professional with over 5 years of dedicated work with youth, nonprofit management, executive leadership, and grant writing. Proven track record in project management, quality assurance, program development, training, budget management, and successful fundraising. Seeking a challenging Project Manager position to utilize exceptional management skills and drive impactful results. Excited to apply strategic leadership, financial acumen, and problem-solving abilities to ensure successful project outcomes.
Overview
12
12
years of professional experience
Work History
Director of Youth Services
Masshire Holyoke
Holyoke, MA
04.2021 - Current
- Managed a 1.2 million dollar budget, ensuring efficient allocation of resources for multiple projects
- Developed and executed a stipend program for Early Career intervention through grants, serving 90 youth
- Oversaw grants and donations, enabling employment opportunities for 200+ Holyoke youth, meeting diverse project requirements
- Led cross-functional teams and maintained strong stakeholder relationships, ensuring project objectives were met on time and within budget
- Wrote and secured grants for various projects, enhancing program offerings and demonstrating a keen understanding of project financing
- Administered budgets for grant projects, ensuring financial sustainability and effective resource management
- Established and nurtured partnerships with community agencies, streamlining service delivery and expanding the organization's network
- Successfully increased program funds by 80% within a year through strategic planning and financial management
- Fostered relationships with local businesses to support program initiatives.
- Developed contract templates and processes to streamline contracting procedures.
- Monitored contractual performance to ensure timely completion of deliverables.
School Director of Operations
Vertias Prep Holyoke
Holyoke, MA
02.2018 - 04.2021
- Provided guidance and feedback to educators and staff, driving improvements in professional performance
- Efficiently managed school administration operations, including teacher schedules and registration, demonstrating strong organizational skills
- Resolved operational issues through meticulous research and critical thinking, ensuring seamless project execution
- Cultivated strong relationships with students, parents, and guardians as a valuable school resource, enhancing overall program effectiveness
- Designed and implemented school-wide operational systems, streamlining processes
- Oversaw school budgets, documented changes, and tracked expenses, ensuring financial responsibility
- Contributed as a member of the Anti-Racism Change Team, demonstrating commitment to equity and inclusion initiatives.
Youth Counselor
Masshire Holyoke
Holyoke, MA
06.2017 - 01.2018
- Assisted at-risk youth with resume building and job placement
- Provided counseling and support to individuals and families in need of social services
- Conducted interviews to assess client needs and facilitate problem resolution
- Conducted follow-ups to evaluate service quality and case progress
- Collected and reported data for MFHA and Shannon Grant programs
- Facilitated LinkedIn training for clients and contributed to the Disability Team and Marketing and Web Team.
Compliance Coordinator/Student Services Clerk
HOLYOKE COMMUNITY CHARTER SCHOOL
Holyoke, MA
08.2015 - 06.2017
- Ensured compliance with Department of Education regulations and timelines
- Managed meticulous record-keeping for files to meet Massachusetts Department of Education standards
- Developed schedules for teachers and paraprofessionals to optimize resource allocation
- Coordinated student services and accommodations as per Individualized Educational Plans
- Facilitated Individualized Educational Plan meetings within mandated timelines
- Coordinated evaluations with therapists and psychologists following parental consent and Special Education team guidelines
- Oversaw the Testing Center, ensuring proper test modifications for students.
Office Assistant
HOLYOKE COMMUNITY CHARTER SCHOOL
Holyoke, MA
08.2012 - 08.2015
- Supported director in administrative tasks and projects
- Coordinated transportation services for students
- Created and distributed monthly newsletters
- Oversaw shipping and logistics
- Trained and supervised a customer service team, improving daily productivity
- Managed correspondence, services, and supplies
- Conducted job interviews, orientations, and training programs
- Coordinated special events and community outreach
- Handled Massachusetts Department of Elementary and Secondary Reporting, including claim forms and reports.
Education
Bachelor of Science - Supply Chain And Operations Management
WGU
12-2024
Associates in Liberal Arts -
Holyoke Community College
01.2014
Skills
- Partnership Building
- Curriculum Design
- Adaptability
- Interpersonal Communication
- Decision-Making
- Self Motivation
- Project Management
- Compliance Monitoring
- Procedure Development
- Budget Management
- Team Management
- Strategic Planning
- Staff Development
- Staff Management
- Logistics Management
Affiliations
- Board Member, Holyoke YMCA
- Board Member, Holyoke Chamber of Commerce
Highlight Of Qualifications
- Proactive and self-motivated leader with a strong ability to inspire and guide teams.
- Proficient in English and Spanish with exceptional verbal and interpersonal communication skills.
- Skilled problem solver with a talent for efficient decision-making and analysis.
- Strong background in case management, customer service, and training and development.
- Proficiency in various software including Microsoft Suites, Adobe, InDesign, Google Suites, and more.
Honors Certifications And Associations
- Dean Technical High School Certificate in Computer Technology and Data Processing
- Holyoke Community College Work Keys Proficiency Certificate for Teacher Assistants
- Holyoke Youth Task Force Community Award 2016
- Therapeutic Crisis Intervention Certification 2016
Languages
- Spanish
- English
References
References and letters of recommendation are available upon request.
Timeline
Director of Youth Services
Masshire Holyoke
04.2021 - Current
School Director of Operations
Vertias Prep Holyoke
02.2018 - 04.2021
Youth Counselor
Masshire Holyoke
06.2017 - 01.2018
Compliance Coordinator/Student Services Clerk
HOLYOKE COMMUNITY CHARTER SCHOOL
08.2015 - 06.2017
Office Assistant
HOLYOKE COMMUNITY CHARTER SCHOOL
08.2012 - 08.2015
Bachelor of Science - Supply Chain And Operations Management
WGU
Associates in Liberal Arts -
Holyoke Community College
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