Compassionate employee skilled at managing multiple cases with great
a ention to detail and knowledge of local resources. Known for providing
caring and comprehensive support to families and children. Services clients
to promote mental, emotional ad behavioral health in collaboration with
other members of health care team.
Overview
7
7
years of professional experience
Work History
FAMILY
NAVIGATOR AND CULTURAL BROKER, Boston Medical Center
Boston
04.2022 - Current
Trauma and Resources for families (STAR, Helps patients and family
be er access and coordinate their health care
Help patients and family be er access in society (work, home etc)
Educate families about trauma and other Mental Health conditions
Assist high and low risk patients with the tasks of ge ing medical care,
working on health goals (such as arranging care, filling medication
prescriptions, planning future goals, apply for a job/scholarship, apply
for food stamps or any other government assistance or finding time to
exercise)
Collaborates with Patient Care Manager, PCP, and other members of the
primary care team to conduct needs assessments to identify and respond
to barriers to health and wellness
Assist patients' families to navigate be er in any field (medical field,
public housing, governmental assistance, etc.)
INTERN
WATCH CDC
06.2021 - 02.2022
Community engagement
Local healths need
Helps patients and family be er access
Apartment searches or tenant searches
Public housing applications or other paperwork
Solve landlord and tenant conflicts
Solve threat of eviction
Take detailed notes and enter them in an online database
Connect families with governmental assistance.
INTERN •COMMUNITY, Dana Farber Cancer Institute
05.2020 - 05.2021
Local research findings
Local healths need
Local healths findings
Helps patients and family be er access and coordinate their health care
Made Surveys
Find articles that helps health and community
Find resources to help the immigrant community to navigate be er in
medical field.
SENIOR COUNSELOR
Refugee Youth Summer Enrichment, RYSE
05.2019 - 09.2019
Planned activities for students in team and individual
Planned activities following the idea of the program (Learn English)
Organized and coordinated daily goals for students and parents
Organized of field trips and fun activities for students
Work with teenager and their family to navigate be er in the school
system
Provided education including HIV, STIs, addiction, homelessness,
sexuality, and refugee/immigration
Supervised each students behavior and progress, and Junior Counselor
progress over the summer
SENIOR COUNSELOR
.
Refugee Youth Summer Enrichment, RYSE
05.2018 - 09.2018
Planned activities for students in a team
Organized and coordinated daily programs, and set goals for students
and parents
Supervised each students progress and Junior Counselor progress over
the summer
Work with teenager and their family to navigate be er in the school
system
Provided education including HIV, STIs, addiction, homelessness,
sexuality, and refugee/immigration.
JUNIOR COUNSELOR
Refugee Youth Summer Enrichment, RYSE
06.2017 - 09.2017
Planned activities for students in a team se ing with the Senior
Counselor
Organized and coordinated daily programs for students
Supervised each students progress over the course of the summer
Work with teenager and their family to navigate be er in the school
system
STUDENT LEADER
Gear Up
Boston, MA
09.2016 - 06.2017
Worked on a collaborative team with two mentors to develop a plan for
students to graduate on time; the ideas including the following:
Having meetings every two week
Sending reminders
Doing raffles
TEACHER AND STAFF ASSISTANT
East Boston High School
East Boston, MA
09.2016 - 06.2017
Reviewed tests for teacher, data for keep on track the students and the
percent of the students who were passing classes, surveys to revised the
quality work of counselors and teachers and how well are students
doing
Sent le er to the parents for le ing know about meetings, events and let
them know about their kids behavior, and understanding of the content
Prepared, coordinated, and helped plan meetings, workshops, events for
faculty, staff, and student
Prepared and reviewed documents for graduation
Translated documents and conversations with English Language
Learners (ELL) students and parents who were native speakers
Education
Bachelor - undefined
University of Massachuse s
December 2021
Skills
Able to manage time well and
Produce work before deadlines
Works well independently and as
A team
Quality customer service skills;
Very friendly
Multi Task
Community-based experience in
Community se ing
Expertise in refugee/immigration
Expertise in lead group
Presentation, parental groups
Culturally-Sensitive
Community Referrals
Family Support
Community Resources
Client Advocacy
Trauma Informed Care
Framework
Affiliations
Member of National Community Advisory Board
Member of National Child Traumatic Stress
Member of TST-R Implementation Science and Practice Advisory Board
Timeline
FAMILY
NAVIGATOR AND CULTURAL BROKER, Boston Medical Center
Certified Pharmacy Technician at Boston Medical Center One Boston Center PlaceCertified Pharmacy Technician at Boston Medical Center One Boston Center Place