Summary
Overview
Work History
Education
Skills
Timeline
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Yaritza Calderon

Fort Lauderdale,FL

Summary

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

25
25
years of professional experience

Work History

Delivery Driver

Amazon
12.2022 - 06.2023
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Work From Home Agent

Nationsbenefit
05.2021 - 12.2021
  • Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Work From Home Agent

Home Depot Customer Service
06.2020 - 04.2021
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
  • Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.
  • Provided personalized assistance to customers, boosting overall satisfaction and retention rates.
  • Collaborated with team members to ensure seamless communication and coordination across various departments.
  • Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.

Security Officer

CSC Security Services
07.2019 - 04.2020
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reported suspicious activities and persons to law enforcement.

Security Officer

Maxi Security
03.2016 - 10.2018
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.

House Cleaner

Home Owner
03.2012 - 02.2015
  • clean as owner ask
  • Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
  • Streamlined cleaning processes for faster service, utilizing effective time management strategies.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Mopped hardwood, laminate, ceramic, vinyl,

Cashier

Gas Station
06.2010 - 02.2011
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Cashier

Primo Store
04.2007 - 01.2008
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Toll Collector

Mdx Express Way Authority
01.2003 - 03.2005
  • Enhanced customer satisfaction by providing efficient service in toll collection and transaction processing.
  • Contributed to revenue generation with accurate cash handling and prompt depositing of collected tolls.
  • Addressed customer concerns and inquiries, providing information on toll rates, policies, and available payment options.
  • Maintained high levels of accuracy in data entry tasks, ensuring proper documentation of vehicle types and fees collected.

Housekeeping Room Attendant

Hamptonn Inn
08.2000 - 07.2002
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.

Security Officer

Maxi Security
02.1999 - 12.1999
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.

Housekeeping Room Attendant

Travellodge Inn
03.1998 - 11.1998
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Education

High School Diploma -

Aps
Miami, FL
07.2003

Skills

  • Payment Collection
  • Commercial Driving
  • Load Balancing
  • Product Promotion

Timeline

Delivery Driver

Amazon
12.2022 - 06.2023

Work From Home Agent

Nationsbenefit
05.2021 - 12.2021

Work From Home Agent

Home Depot Customer Service
06.2020 - 04.2021

Security Officer

CSC Security Services
07.2019 - 04.2020

Security Officer

Maxi Security
03.2016 - 10.2018

House Cleaner

Home Owner
03.2012 - 02.2015

Cashier

Gas Station
06.2010 - 02.2011

Cashier

Primo Store
04.2007 - 01.2008

Toll Collector

Mdx Express Way Authority
01.2003 - 03.2005

Housekeeping Room Attendant

Hamptonn Inn
08.2000 - 07.2002

Security Officer

Maxi Security
02.1999 - 12.1999

Housekeeping Room Attendant

Travellodge Inn
03.1998 - 11.1998

High School Diploma -

Aps

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