Yaritza Dasilva
Coconut Creek,FL
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Cheer and Soccer Coach
Great Sports Inc.
05.2024 - Current
- Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
- Lead practices, drills, and conditioning sessions, ensuring safety and skill progression.
- Strategize game plans, cheer routines, and competition preparation to optimize performance.
Operations Advisor
Tesla
04.2023 - 04.2024
- Oversaw vehicle detailing and preparation, ensuring top-tier customer satisfaction before deliveries.
- Provided exceptional customer service via phone, email, and text, addressing concerns with professionalism.
- Assisted in processing loan and DMV paperwork, ensuring accuracy for a seamless delivery experience.
Fan Ambassador
Intermiami
01.2023 - 03.2024
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Provided accurate stadium and ticketing information to enhance fan experience.
- Reported key issues and guest feedback to improve stadium operations.
Cashier Lead
Bath and Body Works
10.2020 - 01.2023
- Trained new cashiers on company policies, ensuring consistent quality of service across the team.
- Maintained cleanliness and organization of the checkout area, creating a pleasant shopping experience for customers.
- Monitored cashier performance closely, providing constructive feedback and coaching when necessary for continuous improvement.
Education
Graphic Design
Broward College
01-2026
General Studies
Charles W. Flanagan High School
06-2019
Skills
- Team management
- Motivational leadership style
- Cash handling expertise
- Maintaining cleanliness
- Logistics management
- Operational efficiency
Timeline
Cheer and Soccer Coach
Great Sports Inc.
05.2024 - Current
Operations Advisor
Tesla
04.2023 - 04.2024
Fan Ambassador
Intermiami
01.2023 - 03.2024
Cashier Lead
Bath and Body Works
10.2020 - 01.2023
Graphic Design
Broward College
General Studies
Charles W. Flanagan High School
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