Yaritza Gonzalez
Houston
Summary
Extremely motivated professional with 13 plus years of customer service/ sales and over 7 years of luxury management. I am a team player with high energy and outstanding communication skills. Very reliable and friendly professional able to work with little oversight and collaborate in a fast-paced team environment.
Overview
14
14
years of professional experience
Work History
Visual Designer
Crate & Barrel
05.2023 - Current
- Worked with store managers to implement new displays, promotions and store layout changes.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Monitored and replenished display inventory and restructured according to available stock.
- Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
- Created interior displays to promote products in alignment with corporate sales objectives.
Visual Merchandising Coordinator
West Elm
06.2021 - Current
- Organized engaging front-facing displays to capture customer interest and drive revenue growth
- Maintained current graphics, signage and related sales collateral
- Placed prices and descriptive signage to enhance displays and promote items
- Created retail displays to highlight particular products and drive sales according to corporate strategy
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy
- Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales
- Built effective partner store relationships to improve customer satisfaction
- Established and maintained proper high-traffic displays, resulting in increased sales
- Promoted new product releases and limited edition items to drive sales
- Presented updated floor plans and design strategy to store management
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory
- Restructured merchandising strategy to promote high value and products
- Managed purchasing process for entire department
Sales Lead Manager/ Visual Merchandising
Ann Taylor
10.2018 - 06.2021
- Take care of clients as they walk through the door
- Process returns that clients bring in-store
- Sanitize and disinfect after every transaction and fitting room use
- Assist in any problems the associate you are working with that day
- Process shipment
- Logistics
- Create the schedule for the week for the team
- Order supplies based on monthly budget
- Assist in store sets monthly
- Close and count registers at end of shift, make deposit slip for the bank
- Store deposits or any important documentations in store safe
- Enter security codes and lock the store at end of shift
- Open store and get marketing ready for the promotions that day
- Worked with clients to understand needs and provide excellent service
- Developed merchandising strategy to efficiently move overstock
- Inspected merchandise for quality and arranged proper display location on floor
Stylist
Nordstrom
09.2017 - 08.2018
- Performed in-depth research to answer more complex questions in fashion
- Worked a flexible schedule to accommodate client needs
- Managed quality communication, customer support and product representation for each client
- Informed costumer about all product lines and services offered by our company
- Balanced the needs of multiple costumers simultaneously in a fast-paced retail environment
- Built and maintained effective relationships with peers and upper management
- Kept professional relationships with all clients
- Sourced materials and props for photo shoots to enhance products and appearance of subjects
Medical Assistant
MedSpring Urgent Care
11.2015 - 08.2017
- Greet every patient that came in
- Inform them of the complementary snacks and drinks as i check them in, in the system
- Collect ID and insurance to verify
- Make patient chart and send to billing to verify co-pay
- Keep lobby staged to company's regulations
- Help MA check out patients at end of visit
- Stock snack station at end of shift
- (Back Office) Collect patient's medical history, RX allergies, surgical history and medication
- Assist physician on site procedures
- Perform lab tests Collect blood work for any type of testing
- Administer therapeutic injections or immunizations if ordered by physician
- Call EMS for patients needing emergency services
- Federal testing, DOT, and drug screens
- Stock suites to company regulations at end of shift
Bar Manager/ Bartender
Home Plate Sports bar
02.2011 - 07.2017
- Built personable and professional hospitality team and ensured staff were well-trained and consistently supported
- Led bartender and barback recruitment, training, development, and managing of performance evaluations, employee relations, and benefits
- Altered bar menu and associated snack menu depending on season, holiday, and vendor promotions
- Monitored customer data to make actionable decisions based on bar traffic and demographics
- Maintained professional appearance, time management skills, strong communication (written, verbal, and listening), and positive attitude
- Take care of monthly inventory and order what merchandise is necessary
Education
Bachelor Of Applied Arts And Science - Computer Science
University of Houston
Houston, TXAssociate of Arts -
San Jacinto College: Central Campus
Pasadena, TX01.2014
High School Diploma -
Galena Park High School
Galena Park, TX01.2011
Skills
- Corporate visual objectives
- Product expertise
- Marketing knowledge
- Merchandising plan development
- Overstock strategy
- Bilingual
- Analytical
- Relationship building
- Team building
- Leadership
- Problem resolution
- Supervision
- Interior retail displays
- Team player
- Sales
- Organized
- Extremely detail oriented
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Visual Designer
Crate & Barrel
05.2023 - Current
Visual Merchandising Coordinator
West Elm
06.2021 - Current
Sales Lead Manager/ Visual Merchandising
Ann Taylor
10.2018 - 06.2021
Stylist
Nordstrom
09.2017 - 08.2018
Medical Assistant
MedSpring Urgent Care
11.2015 - 08.2017
Bar Manager/ Bartender
Home Plate Sports bar
02.2011 - 07.2017
Associate of Arts -
San Jacinto College: Central Campus
High School Diploma -
Galena Park High School
Bachelor Of Applied Arts And Science - Computer Science
University of Houston
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