Yaritza Martinez Perez

Greeting visitors,Maintaining safety and hygiene standards of the reception area, Check insurance , answer calls, send faxes, scan documents to medical records,interacting with customers and business partners, either in person or through phone calls. answering multi-line phone systems, and maintaining office equipment Manage online, phone and in person room reservations. Welcome patients check them in , do all check out instructions , print referrals and Take payment from patients. Respond to all patients issues and complaints in a friendly, timely manner.

• Communicating with kitchen staff; Serving food and drinks; Clearing tables as customers finish; Ensuring customers have a positive, attentive experience. Also· Greet and escort customers to their tables · Present menu and provide detailed information when asked and Continuously strive to improve customer service by seeking feedback, staying updated on industry trends and implementing best practices.

Answer calls, send faxes, help with all contracts ,do invoices ,Schedule all appt and help the customer with all the packaging , handling customer complaints as well Keeping records of customer communication, complaints, transaction and more.