Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Yaritza Ramirez De La Cruz

Davenport,FL

Summary

Dynamic professional with a strong background in customer service and staff supervision, honed at BROCARD TRANSPORT. Proven ability to enhance operational accuracy and improve outcomes through evidence-based practices. Skilled in money handling and dedicated to training and developing staff, fostering a collaborative and efficient work environment.

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

20
20
years of professional experience

Work History

Manager's Assistant

BROCARD TRANSPORT
01.2021 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Nursing Student

EDO UNIVERSITY
10.2019 - 12.2020
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
  • Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Participated in skills lab simulations to further develop nursing skills.
  • Utilized critical thinking skills when assessing patients'' needs, enabling timely identification of potential concerns requiring intervention from nursing staff or physicians.

NURSING

Emergency Room
11.2005 - 01.2015
  • Enhanced patient care by implementing evidence-based nursing practices in daily routines.
  • Enhanced patient care by providing specialized nursing services during labor and delivery.
  • Improved patient outcomes by developing and implementing evidence-based nursing practices.
  • Oversaw admissions and discharges and scheduling of nursing staff.
  • Improved patient satisfaction scores by providing compassionate and attentive nursing care.
  • Mentored nursing students during clinical rotations, fostering their growth in pediatric nursing knowledge and skills.
  • Educated nursing students on successful methods for performing [Type] and [Type] techniques.

Education

Associate of Science -

EDP UNIVERSITY OF PUERTO RICO
PUERTO RICO
12-2019

Bachelor of Arts - Nursing

UNIVERSIDAD DE CIENCIAS MEDICAS
GUANTANAMO
07-2005

High School Diploma -

ALBERTO FERNANDEZ MONTES DE OCA
CUBA
06-2000

Skills

  • Customer service
  • Money handling
  • Staff training and development
  • Staff supervision

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].

Languages

Spanish
Native or Bilingual
English
Limited Working
Italian
Elementary

Timeline

Manager's Assistant

BROCARD TRANSPORT
01.2021 - Current

Nursing Student

EDO UNIVERSITY
10.2019 - 12.2020

NURSING

Emergency Room
11.2005 - 01.2015

Associate of Science -

EDP UNIVERSITY OF PUERTO RICO

Bachelor of Arts - Nursing

UNIVERSIDAD DE CIENCIAS MEDICAS

High School Diploma -

ALBERTO FERNANDEZ MONTES DE OCA

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Yaritza Ramirez De La Cruz