Yaritza Reyes
Polkcity,Florida
Summary
Highly motivated and driven recent graduate nurse with a sincere want to acquire knowledge. Motivated to use recently acquired knowledge and skills to achieve exceptional performance in patient care and cultivate clinical proficiency. Characterized by a steadfast commitment to hard work and a cooperative attitude. Dedicated to continuous improvement through hands-on learning in the healthcare environment.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Senior Patient Finance Representative
Watson Clinic LLP
07.2018 - 02.2022
- Managed patient accounts and financial records and ensured accurate billing and collections
- Discussed financial options with clients and provided informed suggestions.
- Approved or denied patient appointments based on financial compliance with billing guidelines and clinic regulations
- Assist in planning and implementing department quarterly goals
- Collaborated with insurance companies to ensure accurate reimbursement
- Achieved multiple ACE awards for continuously achieving 100% on quarterly audits
- Contributed to a positive work environment by mentoring junior team members and fostering open communication channels within the finance department.
Patient Coordinator
Florida Hospital Tampa
03.2015 - 07.2018
- Served as first point-of-contact for all
- Increased efficiency of the front desk operations through effective multitasking, attention to detail, and organization skills.
- Managed high volume calls and emails
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Performed general non-clinical duties and specific services necessary to expedite the efficient function of the unit
- Performed indirect patient care duties related to admission, transfer and discharge
- Managed patient records and documentation: ensuring all information was up to date and accurate
- Collaborated with healthcare providers to ensure seamless patient care
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Improved workflow processes by implementing new procedures that increased overall efficiency within the Patient Coordinator role.
Housekeeper
Florida Hospital Tampa (Crothall)
03.2013 - 01.2015
- Cleaned rooms and offices to the satisfaction of patients, housekeeping managers and hospital standards
- Ensured compliance with infection control protocols and safety standards
- Trained new housekeeping personnel on policies and procedures
- Kept paper and chemical supplies stored in work rooms neat and organized
- Maintained housekeeping cart clean and stocked daily
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
Supervisor/Hostess
Dish Ridgewood Restaurant
01.2014 - 01.2015
- Trained 20+ staff members for opening of restaurant
- Oversaw employee work in front of house to ensure compliance with company policies, regulations, and food safety guidelines
- Managed staff schedule and assigned daily responsibilities
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Opened & closed Restaurant and managed deposits
- Assisted with inventory ordering and management
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Administrative Assistant
Williamsburg Medical Center
04.2010 - 02.2013
- Attended meetings and transcribed information discussed
- Oversaw office inventory tasks including orders, requisitions, stocking as well as shipment receiving and tracking
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Composed, prepared, and distributed correspondence
- Responsible for creation and maintenance of hiring requisitions
- Organized meeting and daily workflow of my employer
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Assisted coworkers and staff members with special tasks daily.
Education
Associates of Science - Nursing
Keiser University
Lakeland, FL12.2024
High School Diploma -
Smart Horizons O.H.S
Pompano Beach, FL01.2020
Skills
- Bilingual
- Self-Motivated
- Detail oriented
- Outstanding customer service standards
- Dedicated to improving
- Microsoft Office
- Financial Services
- Problem-Solving
- Time Management
Certification
- Home health aide certification, Smart horizons O.H.S. 2022
- BLS certification, American heart association 2023
- ECG certification, Central Florida health and safety center, inc. 2024
Timeline
Senior Patient Finance Representative
Watson Clinic LLP
07.2018 - 02.2022
Patient Coordinator
Florida Hospital Tampa
03.2015 - 07.2018
Supervisor/Hostess
Dish Ridgewood Restaurant
01.2014 - 01.2015
Housekeeper
Florida Hospital Tampa (Crothall)
03.2013 - 01.2015
Administrative Assistant
Williamsburg Medical Center
04.2010 - 02.2013
Associates of Science - Nursing
Keiser University
High School Diploma -
Smart Horizons O.H.S
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