Detail-oriented server known for exceptional organization and multitasking abilities in fast-paced environments. Committed to delivering outstanding customer service while effectively supporting colleagues during peak hours.
Overview
1
1
Language
5
5
years of professional experience
Work History
Server
The Perch Kitchen and Tap
Chicago, IL
05.2023 - Current
Provided exceptional customer service in high-volume dining environment.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Trained new servers on menu items and standard operating procedures.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Social Media Intern
Puerto Rican Cultural Center
Chicago, IL
05.2021 - 08.2022
Developed engaging content for social media platforms to enhance audience interaction.
Collaborated with team members to brainstorm and implement social media campaigns to support small businesses in the neighborhood.
Conducted research on cultural topics relevant to the Puerto Rican community for content development.
Assisted in creating and scheduling posts to maintain consistent online presence.
Education
Bachelors in Human Development And Learning - Education
University of Illinois At Chicago
Chicago, IL
05-2025
Skills
Hospitality expertise
Exceptional multitasking and organization
Guest engagement
Safe food handling
Conflict resolution
Team collaboration
Professional appearance
Strong work ethic
Languages
Spanish
Professional Working
Timeline
Server
The Perch Kitchen and Tap
05.2023 - Current
Social Media Intern
Puerto Rican Cultural Center
05.2021 - 08.2022
Bachelors in Human Development And Learning - Education