Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

YARITZA MARIA VALENCIA GODOY

Citrus Heights,CA

Summary

Greater experience within the area of customer service, leadership, work under pressure, inventories and stocker, in cashier and a little cooking

Overview

12
12
years of professional experience
1
1
Certification

Work History

Coffee Barista

REDWOOD CULINARY SERVICE INC
08.2023 - Current
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Streamlined drink preparation process for increased efficiency and consistent taste.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.

Cashier Assistant

MERCADO LOCO
03.2023 - 11.2023
  • Enhanced customer satisfaction by providing efficient and accurate checkout services.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.

Administrative Manager

OXXO SA DE CV
04.2018 - 02.2023
  • Improved office efficiency by implementing streamlined administrative processes and procedures.
  • Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
  • Enhanced team productivity by providing ongoing professional development opportunities and regular performance feedback.
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Reduced operational costs by identifying wasteful spending and reallocating resources for maximum impact.

Flight Attendant

Volaris Airlines
04.2012 - 03.2018
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Resolved passenger conflicts and medical emergencies during flights.

Education

LICENSE FLIGTH ATENDANT -

ITAC ESCUELA DE AVIACION
GUADALAJARA JALISCO, MEXICO
01.2012

High School Diploma -

COBAEM
JIQUILPAN MICHOACAN, MEXICO
06.2011

Skills

  • Quality Standards
  • Workplace Safety
  • Product Upselling
  • Teamwork
  • I work under pressure
  • Responsive

Certification

CRM

FIRST AID

LEADERSHIP

TEAMWORK

Languages

Spanish
Native or Bilingual

Timeline

Coffee Barista

REDWOOD CULINARY SERVICE INC
08.2023 - Current

Cashier Assistant

MERCADO LOCO
03.2023 - 11.2023

Administrative Manager

OXXO SA DE CV
04.2018 - 02.2023

Flight Attendant

Volaris Airlines
04.2012 - 03.2018

LICENSE FLIGTH ATENDANT -

ITAC ESCUELA DE AVIACION

High School Diploma -

COBAEM

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YARITZA MARIA VALENCIA GODOY